cancel
Showing results for 
Search instead for 
Did you mean: 

new sim and number migration

Why2
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hi, I've moved to O2, have sent off the PAC to keep my existing number. When do I swap the phone sim for the new O2 one?  Now or when I am told the number has been migrated over.

Thanks

Message 1 of 3
487 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1750 Solutions
Registered:

We generally suggest when you present SIM goes dead, which is the start of the process 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
483 Views
2 REPLIES 2

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1750 Solutions
Registered:

We generally suggest when you present SIM goes dead, which is the start of the process 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
484 Views

Spenny
Level 16: Talkative
  • 341 Posts
  • 11 Topics
  • 27 Solutions
Registered:

@Why2  you can also have a look at the porting guide if you need further info. Guide: Migration & porting into O2  

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
Message 3 of 3
470 Views