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new mobile phone

mge
Level 1: Joiner
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‎28-12-2022 15:35 - last edited on ‎28-12-2022 15:52 by

‎28-12-2022 15:35 - last edited on ‎28-12-2022 15:52 by

Hello,

I have just got a new mobile phone. It is a Motorola G9 play. I have transfered the number over from my old mobile phone [Personal details removed]. It has a new sim card in it which I have registered on the website. However I cannot connect it to the o2 network. Am I doing something wrong?

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madasaf1sh
Level 78: King of Kings
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‎28-12-2022 15:48

‎28-12-2022 15:48

@mge 

 

Did you do a sim swap at all, as these can take upto 24hours to complete.. or did you just put in the new sim card? 

Does your old sim still work? 

 

Have a look at this guide about sim swaps Guide: Sim Swap: a mini guide 2017 update 

Please also remove your mobile number from your post as you are liable for any scams or spam that you recieve

 

thread flagged as well

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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