my phone keeps asking me to sign in when using 4G
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on 22-09-2021 08:16
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on 22-09-2021 08:27
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on 22-09-2021 08:27
What exactly is it asking you to sign into and what phone do you have?
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 22-09-2021 08:44
I wouldn't think the problem is associated with 4G anyway? As @madasaf1sh has asked,we need more info than you've given @joanna73
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on 22-09-2021 08:47
Well, I don't get asked to sign in, but I do keep getting a message PopUp saying I've been signed out of the 4G Network. Which I haven't of course, just clicking OK and it goes away. Next time I'll do a screen grab and post it. Seems to have no meaning or effect.
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on 22-09-2021 08:52
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on 22-09-2021 08:52
@RobertChalmers We have had a couple of people with a similar issue. All I can think of is it may be something to do with an upgrade or work on a nearby mast. Check here https://status.o2.co.uk/
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on 22-09-2021 09:19
Reset your network settings and then reboot your phone.
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