Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
What is going on? Have 14 texts in the past hour for “bills” from 2016/7Data breach???
Im receiving txts from 02, evvery 2 to 5 mins telling me what "this months" bill will be....problem is the months are back in 2016. Does anyone know how to stop this. 8 in last hour , march to october 2016, not rcvd sequentially.
i have been receiving bill notifications via text messages all day!!! from 2016! why is this happening!!
Every time i log into my o2 and click on a bill it logs me out and ive to log back in again. Tried to log in on the app on my phone and it doesnt recognise my details either.
Hi there, is it possible to recycle my old iPhone instore, rather than by post?
Every time I try go further online or try talk to anybody I end up going round in circles. Can I cancel in store?
Error message says SIM not supported. What can I do ?
My new iphone 12 came today. It will not charge. I have a wireless charger which all other devices charge no problem on. But my new iphone 12 will charge for 2-3 seconds then stops. I've tried a plug in charger also and it just wont even register tha...
hi - tried to activate a sim switch for a phone last Friday, keeping number (used PAC code) but transferring from pay as you go to monthly contract. Still the number has not transferred - is that normal?
We keep a Nokia phone as an emergency/occasional phone and it hadn't been used since around summer 2019. The sim no longer worked and so on 12th September I phoned 4445, gave the SSN to the lady I spoke to and she told me that the sim would reactivat...
