Get tech support for your O2 issues

Resolved! iOS 15

Hi I updated my iPhone se to ios15.0.1 yesterday morning. Since I have had no o2 service,the phone is working really slow and completely unresponsive at times. I called o2 yesterday afternoon guy told me to reset settings , take sim out , turn off an...

Resolved! Travel to pakistan

I am in Pakistan. And need to attend a very important call within 48 hours. Before coming to Pakistan from uk I have contacted the o2 and spoken to an adviser and she assured me that she has turn on the option to receive call but anyone trying to cal...

Resolved! Bringing my number to o2

I entered my pac code when I joined o2, I have just activated my new sim, how do I keep the same number

Unlock O2 iPhone 4

The O2 page at https://www.o2.co.uk/help/device-and-sim-support/unlocking-an-o2-mobile-to-use-on-a-different-network states "The easiest way to unlock your device is in My O2:Log in to My O2 on your browserSelect ‘More’ in the menu bar at the top of ...

Resolved! No mobile data....no 4g

I have no mobile data i just got the H+ symbol been like it for about 3 hours . I have turned off phone and started ....no joy ...even taken out sim and put back in no joy

Resolved! bolt on

where can i cancel the Disney Bolt on please which im being billed for

Poor network in a crowded place

I have recently started using a Samsung S21 5g on O2. I notice that when at a football match everyone around me is able to use their phones a lot of the time, even my friend sitting on my left who is on O2 on an old phone and my son on my right who h...

Dual sim and one number not receiving vm

Hi hopefully someone can help. My dual sim phone received voicemail successfully from both numbers until a few months ago . Now I can only receive vm from one of my numbers but the caller thinks they have left a message but unfortunately I do not get...

Resolved! my email is associated with another account

my email is associated with another account and i dont know which or where.

Resolved! Extra bill

Hi I lost my driving license and rang DVLA (0904 012 9555)today. It takes 16mins but no body answer the phone. It end up with I had got no answering but still charging me £60 for extra bill. I’m really pressured with this bill as it’s so ridiculous. ...

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