Resolved! Travel abroad
what do I need to turn off to stop incurring charges.
what do I need to turn off to stop incurring charges.
Hello, Just would like to confirm the information about WiFi calling supported devices.On the website https://www.o2.co.uk/connectivity/wifi-and-4g-calling there is the list of supported devices. Is this list up to date? There is no iPhone 13 on the ...
How do I remove travel bolt on please
I am a PAYG customer and took out a contract for monthly last year, and for personal reasons I changed my mind later that day so cancelled it (and was assured this was done). Then the next day, the new phone and sim turned up (after apparently being ...
I just bought a new iPhone 12 mini and was told I could send in my old phone for money off my contract. How do I do this please?
Good morningI have been trying to get my bank details amended for 2 months and dont seem to e getting anywhere. I need the direct debit to be taken from a different account from now on. Can you please advise how to do this?thanksMichelle
Hi I updated my iPhone se to ios15.0.1 yesterday morning. Since I have had no o2 service,the phone is working really slow and completely unresponsive at times. I called o2 yesterday afternoon guy told me to reset settings , take sim out , turn off an...
I am in Pakistan. And need to attend a very important call within 48 hours. Before coming to Pakistan from uk I have contacted the o2 and spoken to an adviser and she assured me that she has turn on the option to receive call but anyone trying to cal...
I entered my pac code when I joined o2, I have just activated my new sim, how do I keep the same number
The O2 page at https://www.o2.co.uk/help/device-and-sim-support/unlocking-an-o2-mobile-to-use-on-a-different-network states "The easiest way to unlock your device is in My O2:Log in to My O2 on your browserSelect ‘More’ in the menu bar at the top of ...