Get tech support for your O2 issues

Resolved! 5G SIM in iPhone 7 Data Speed Low

I have iPhone 13 Pro on order, went to O2 shop to order 5G sim card. As it has backwards compatibility to 4G. guy swapped the new sim card with 5G bolt on. I use to get data down load around 3MB, with new sim card it dropped to average of 4MB. Custom...

Resolved! Unable to request volt upgrade

Hi I'm a recent Virgin Media and long time O2 customer. I've seen the adverts for Volt upgrades but when I go to request them I'm in a loop between O2 and Virgin sites. Both accounts are in my name and same address, anyone know how to fix this to all...

Resolved! Problem with setting up Huawei E3372 Dongle for a friend

After connecting the Dongle to the laptop, it fails to connect to the Network - says not registered

Resolved! I needed proof of usage!

I needed proof of usage

Resolved! Text message

Can't send text shows 02 error 500 anyone know what it means?thank you

Resolved! Pay monthly 5G sim

Hi my partner has just got an iPhone 13 with a new 5G sim we set up the phone and activated the new sim but his mobile data is not working we used all the help guide on the website but still can’t get mobile data so we swap sims putting his sim in my...

Resolved! Sent phone back in worse condition

Hi I recently sent my phone in for a quote on a cracked screen repair and I’ve just received it back today and it’s now unusable it’s in a lot worse condition to what I sent it in like it now has multi coloured lines across the middle of the screen a...

Resolved! Blue light card

How do I apply my discount to get discount bill? Code BLUE1

Resolved! LOCKED OUT OF PHONE

HelloIve forgotten my passcode for the touch ID so Im unable to get into my phone

Resolved! Haven’t received an order

I ordered an Apple Pencil over 2 weeks ago and still haven’t received it. I have no means of contacting o2 as my phone isn’t set up with this company. I can’t find any updates and I can’t find the option to cancel the order entirely. I am at a loss a...

O2

Forum Posts