Solved: iphone App help please

alisonj27-20 · ‎22-06-2022

The dim one again....I am trying to get Apps that i had on my android on my new iphone (virgin money etc) and they dont seem to be happening - just getting the circle of doom! Any help appreciated please?

madasaf1sh · ‎22-06-2022

@alisonj27-20

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎22-06-2022

@alisonj27-20

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

alisonj27-20 · ‎22-06-2022

thank you - I thought i had set up my bank details with it but maybe i havent - can you remind me how i do this please as i have just looked in App store and in settings and cant see anything obvious? thank you

MI5 · ‎22-06-2022

@alisonj27-20

You set a payment method under your Apple ID in Payment and Shipping.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

iphone App help please

Photos

Clock on phone and watch wrong, how do I reset?

Data in Jersey

phone not working cant access account as can recie...

O2 Open discount error

How to convert SIM to esim