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Moving number to o2

Antaire
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Hi 

I bought a pay monthly sim over the weekend. Sim arrived Tuesday but do I have to wait until my current network stops working before I put the new SIM card in. On my o2 account it’s still not showing my old number, just the new o2 number. Should this be done by now ? 

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madasaf1sh
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@Antaire 

 

In that case it wont be going through,  as I advised contact o2, and give them your PAC code. You can also call on 202 from the o2 phone or 0344 809 0202 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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b4u2
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It can take time to fullt port over the number, up to 24 - 48 hours

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madasaf1sh
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@Antaire 

 

My advice is to put the o2 sim in your phone to ensure it is active and it also lets the network know that it is live. 

 

Did you get a date for the port into o2 to happen?  

It might be worth contacting Customer Services, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to check if they have a port date.. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Antaire
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Never informed of date to change over 

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madasaf1sh
Level 68: Extraordinaire
  • 5884 Posts
  • 32 Topics
  • 1922 Solutions
Registered:

@Antaire 

 

In that case it wont be going through,  as I advised contact o2, and give them your PAC code. You can also call on 202 from the o2 phone or 0344 809 0202 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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