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iphone App help please

alisonj27-20
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The dim one again....I am trying to get Apps that i had on my android on my new iphone (virgin money etc) and they dont seem to be happening - just getting the circle of doom! Any help appreciated please? 

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madasaf1sh
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@alisonj27-20 

 

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data.. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
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@alisonj27-20 

 

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data.. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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alisonj27-20
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thank you - I thought i had set up my bank details with it but maybe i havent - can you remind me how i do this please as i have just looked in App store and in settings and cant see anything obvious? thank you

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MI5
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@alisonj27-20 

You set a payment method under your Apple ID in Payment and Shipping.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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