This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iphone App help please

Go to solution
alisonj27-20
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎22-06-2022 11:48

on ‎22-06-2022 11:48

The dim one again....I am trying to get Apps that i had on my android on my new iphone (virgin money etc) and they dont seem to be happening - just getting the circle of doom! Any help appreciated please? 

Message 1 of 4
1,316 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12053 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎22-06-2022 13:15

on ‎22-06-2022 13:15

@alisonj27-20 

 

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 4
1,297 Views
0 Kudos
3 REPLIES 3

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12053 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎22-06-2022 13:15

on ‎22-06-2022 13:15

@alisonj27-20 

 

I would check if you have a payment method setup in the App Store, and also that you are connected to WiFi as some apps wont download over mobile data.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
1,298 Views
0 Kudos

Go to solution
alisonj27-20
Level 1: Joiner
In response to madasaf1sh
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎22-06-2022 13:28

on ‎22-06-2022 13:28

thank you - I thought i had set up my bank details with it but maybe i havent - can you remind me how i do this please as i have just looked in App store and in settings and cant see anything obvious? thank you

Message 3 of 4
1,293 Views

Go to solution
MI5
Level 94: Supreme
In response to alisonj27-20
  • 151964 Posts
  • 651 Topics
  • 28871 Solutions
Registered:

on ‎22-06-2022 13:34

on ‎22-06-2022 13:34

@alisonj27-20 

You set a payment method under your Apple ID in Payment and Shipping.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,292 Views
Top Kudoed Authors
View All
Top