iphone 7 device help

[Paul71]

wifi logo not showing. still connected to internet. whats app now not working?  

i have re-booted.

i have re-set networks

i have deleted internet and re-joined.

help please

[MI5]

@Paul71 

Try a reset.

Hold power and volume down until the Apple logo appears on screen.

[O2Faisal]

Hi @Paul71

 As mentioned try a restart also the following steps and if this still does not resolve the issue then depending on when purchased hopefully the following can help

1. Verify that airplane mode is off by tapping Settings > Airplane Mode.

2. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
   Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.

3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.

4. If your issue is still unresolved, perform a software restore in iTunes.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy