22-01-2023 08:24
I was having an issue we’re my new Apple Watch ultra when you went on data setting it would always say not connected unless you restarted the watch then it would connect for a little while.
I decided to unpair my watch and pair it shine once it paired when I try and set up the data plan I was getting a message that you had to be a pay monthly customer which I am then it changed to the error 14 message
anyone any advice on how to resolve
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22-01-2023 10:25 - edited 22-01-2023 10:26
22-01-2023 10:25 - edited 22-01-2023 10:26
22-01-2023 09:03
Same issue - really frustrating. Watch series 8 worked fine, but got new iPhone 14 yesterday and now mobile data just shows ‘not connected’. Tried the same fixes as you, but no bueno.
22-01-2023 10:25 - edited 22-01-2023 10:26
22-01-2023 10:25 - edited 22-01-2023 10:26
22-01-2023 13:38
22-01-2023 13:38
I found that if I restarted the watch it would connect for a short period of time the would just come up with no connection, that’s when I started to re pair the watch
22-01-2023 13:39
22-01-2023 13:39
Thanks for that pgn
I’ve called 202 and there going to reset the esim I then have to wait 24 hours turn the phone and watch off and back on and try and add the cellular again
22-01-2023 18:53
The data has been reset and it’s looks like it’s working a treat