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Resolved! sim renewal

My sim only deal is up at the of the month.I've been looking on-line and third party suppliers have far better deals than o2 but when I try to get this sorted I'm automatically sent to o2 shop and these deals are not available I've tried 3 different ...

Resolved! Awful reception

For months I have no reception in Middleton center(m24).I spend several hours a day-there-what can i do apart from getting new phone and diffy network?and my phone is of no use for either calls or wifi.I would change provider but am on contract

Resolved! PAC Code for previous phone

Is there any chance I can a PAC code for a previous number that I do not have anymore? Left 02 about a month ago

Resolved! Set a date for new sim only contract to start?

Hi, Is it possible to set a start date for a new sim-only contract to start on? Or does it start on the date of first payment no matter what? Thanks

Apple Watch eSIM setup Error Code 14

HiI have just bought an Apple Watch 8 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 13 Pro Max.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the ...

Resolved! can you get a duplicate sim to use in another device

i want to use my phone and pad so can you get a duplicate sim to use.

Resolved! iPhone 14 pro

Recently brought a apple iPhone 14 pro but can not get the old sim that was working fine to pick up any signal in my new phone was told to connect 02 but unsure what and where to go need help asap gift for tomorrow

Data issues

Does o2 think it's acceptable to say there's an issue with the mast in my area that may affect calls and data for uo to 2 weeks?

Resolved! Roaming - can’t get service

I changed tariff to one including Travel Inclusive Zone to cover a holiday in New Zealand.I’ve been here five days and it’s not working. I’ve got a signal from Spark NZ and a 3G data signal but I can’t send texts, make calls or use data… any ideas?? ...

Resolved! Data runs slow

Hi. I’m an American that occasionally visits England. So I have a phone with a pay as you go top off plan. I was here in July and currently in country now and I’ve noticed both times my data is super slow. Sometimes acting like I’m not getting data a...

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