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new mobile phone

Hello, I have just got a new mobile phone. It is a Motorola G9 play. I have transfered the number over from my old mobile phone [Personal details removed]. It has a new sim card in it which I have registered on the website. However I cannot connect i...

mge by • Level 1: Joiner
  • 520 Views
  • 1 replies
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Get old number back

I've recently cancelled my current pay monthly contract and have decided to be a pay as you go customer for a while. Yesterday was my last day to use my PAC code to keep my number and now my sim card has been deactivated. Is there any way I can get t...

Lisalou91 by • Level 1: Joiner
  • 1162 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 13

my iPhone 13 has died and will not restart despite the usual attempts. Any solution apart from visiting a store?

PaulUK by • Level 1: Joiner
  • 1503 Views
  • 5 replies
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Resolved! 1 time code message

hi hope im in the right place i need some help please i keep getting a 1 time code message coming through at night time i know nothing about this what is it for and why do i get them please help

Resolved! New simm

Could you check that the new simm has been activated for the new phone I bought my grandson last month thankyou

Sue1955 by • Level 1: Joiner
  • 901 Views
  • 2 replies
  • 0 kudos

Resolved! sim renewal

My sim only deal is up at the of the month.I've been looking on-line and third party suppliers have far better deals than o2 but when I try to get this sorted I'm automatically sent to o2 shop and these deals are not available I've tried 3 different ...

arcaladh by • Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Awful reception

For months I have no reception in Middleton center(m24).I spend several hours a day-there-what can i do apart from getting new phone and diffy network?and my phone is of no use for either calls or wifi.I would change provider but am on contract

Eamon1998 by • Level 1: Joiner
  • 572 Views
  • 2 replies
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Resolved! PAC Code for previous phone

Is there any chance I can a PAC code for a previous number that I do not have anymore? Left 02 about a month ago

Ted5 by • Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Apple Watch eSIM setup Error Code 14

HiI have just bought an Apple Watch 8 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 13 Pro Max.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the ...

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