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Data connection not working

Del48
Level 1: Joiner
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My data connection is non-existent ; I've tried all the troubleshooting tips and have ended up here. Does anyone have the answer to what seems a simple probem to solve ?

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pgn
Level 77: Grand Master
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Has your troubleshooting been able to determine if there is a mast issue near you, preventing signal from getting to your phone?

Is there another phone you can use to swap SIM to check (both on O2, naturally).

Is your phone set up correctly for the type of service you have from O2, ie PAYG or PAYM/Contract?

Guide: How can I sort out my network issues? 

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JoelPatient
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Hi I went to Holland and now I am back in the UK and my data roaming is not working please could you help

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

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