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iPhone 13 Pro Max - Unable to send SMS text messages..

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BBDB
Level 1: Joiner
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on ‎27-09-2021 09:57

on ‎27-09-2021 09:57

Hi there... received my new iPhone 13 Pro Max on Friday... very exciting. Everything is working as it should EXCEPT the fact I can't send text messages... it just comes back as failed. Imessages are all okay,  if I have previous SMS message chat I can reply to that... I just can't start a new one without it failing. I've tried following the online help with manually setting up your SMS to no available so I just reset it back to default. Hoping someone can help as very frustrating...  

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MI5
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on ‎27-09-2021 11:57

on ‎27-09-2021 11:57

@BBDB 

Have you checked these tips? 

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 148835 Posts
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Registered:

on ‎27-09-2021 11:57

on ‎27-09-2021 11:57

@BBDB 

Have you checked these tips? 

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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BBDB
Level 1: Joiner
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on ‎27-09-2021 12:05

on ‎27-09-2021 12:05

BOOM!!!! That sorted it thanks... slight_smile Great success... 

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MI5
Level 94: Supreme
In response to BBDB
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on ‎27-09-2021 12:08

on ‎27-09-2021 12:08

Welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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