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iMessage Activation Error

sof021
Level 1: Joiner
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Hi,

 

My iMessage isn’t working with my phone number since starting the porting process from EE on 17/12. I’ve tried all the troubleshooting techniques and still nothing is working.

 

I am also not receiving some texts which is an issue, and I’ve spoken with Apple and it’s nothing from their end. 

Please can someone from o2 help! Very disappointed as I’m paying for a phone that I can’t access important features on. 

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Bambino
Level 86: Prestigious
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@sof021 This is not O2. This is a customer community.

I'm not an iPhone person, but maybe another community member who is will offer you help.

As far as your text messages are concerned, see if anything in this guide helps: 

Text Message Tips (not sent or received) - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@sof021 

See this thread https://community.o2.co.uk/t5/Tech-Support/iPhone-16-Number-unavailable-for-iMessage-and-FaceTime/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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