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has I have mobile broadband IE: how can I get codes sent to my own mobile phone to change account

DAVEMG
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has I have mobile broadband IE: how can I get codes sent to my own mobile phone to change account details

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gmarkj
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If you mean, how can you receive the messages being sent to the sim card @DAVEMG then just put that in your phone (or a spare).

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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DAVEMG
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Thanks for reply ,What I am trying to say is 02 keep wanting to send codes to my phone number on my account but it is a mobile broadband number they need my own mobile number but they do not seem to understand    They need to email the codes

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gmarkj
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o2 won't send codes via email as it is even less secure than sending them as a text @DAVEMG 

Put the sim card in a phone and they will come through ok.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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DAVEMG
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Thanks I am new to this  Is there any way I can register my own phone with 02    Thanks for your prompt replys

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Enlli
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How do you know O2 want to send you codes? There are a lot of Scams going round where people are sending OTP text and asking you to give it to them in an attempt to take over accounts.

Worth checking with O2 that these are genuine

Message O2 on
(Facebookhttps://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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