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Forum Posts

No network or very poor

Hi guys I have been experiencing little to no network coverage since the end of 2023. O2 keep saying no network issues but there obviously is as 3 others I work with are all on O2 and have the same issue. Anyone had similar and actually got O2 to do ...

HP_18 by Level 1: Joiner
  • 273 Views
  • 1 replies
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Resolved! IMEI block

My iPhone lost service on Thursday morning and after many hours on phone to customer services, a trip to Apple Store and a whole morning at o2 store it turns out someone in insurance (I don’t even have o2 insurance) mistakenly applied an IMEI block t...

Cellro by Level 2: Apprentice
  • 2962 Views
  • 11 replies
  • 0 kudos

Samsung s23 fe - Keeps disconnecting from wifi

So I got the Samsung s23 fe last week and I noticed the WiFi was being glitchy and figured it was issues sigh VM. No one else who has phoned with VM has this issue. Tried restarting the hub and my phone constantly keeps disconnecting and buffering, h...

Not getting or receiving some calls and texts

Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

Six and 1/2 hours on the phone

Hi AllHaving spent 6 1/2 hours on the phone to O2 pre Christmas my issue still isn’t sorted and I’ve received a Notoce of Disconnection. I’ve tried calling their Supprt Desk to spend 15 mins answering calls only to be put on hold , transferred and th...

TimP by Level 1: Joiner
  • 717 Views
  • 3 replies
  • 0 kudos

Can’t see my bill

I’ve changed my password. I’m in my o2 with my name on it welcome Dougal. But still can’t see my bill? Why ?

Resolved! Using my mobile in the USA

What is the most cost effective way of making calls on my mobile in the USA?

Drg1 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos