Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Got O2 switch and I've decided to use it.Went to local branch, phone has been checked all pass - good. Next step- phone and plan added to basket - great. Ticking O2 switch in basket and typing IMEI of my phone - we getting wrong phone model. 3 of my ...
Hello so I received a new sim and I lost the one I had. I put it in my phone and it wasn’t working. I called 02 and they did a sim swap over the phone now 2 hours later I have network bars, no 5g and it keeps saying calls faild anyone know how long I...
I have been with o2 for over a decade now with barely any issues. I recently upgraded my phone from an iPhone 11 to and iPhone 13 and also changed my sim only contract with o2 at the same time. Pretty much as soon as I swapped my sim to the new phone...
i need a pac code for my phone
I cant get into my account
I recently had to replace my old PAYG 2G phone which I just used to make and recive calls.My old PAYG 2G phone recently packed up.As 2G is being switched off next year I decided to to replace it with an Alcatel 1B 2022 4G entry level smartphone.Howev...
Hello, it's me again, I switched from Sky, to O2 on 09/05/23 and I have been trying to register a new iPhone 13 on the Santander app. The problem is the Santander One Time Passcodes are NOT being received. I can send and receive all other texts fine....
hello, I am getting an OTAC error when i click on the customer services link for an upgrade offer on email account [Removed] and number [Removed].
Hi all, I was migrated from Virgin mobile (rolling monthly) to O2 on 13th July 2023.Phone and Text starting working within 24 hours but I had no Internet /Data. After contacting O2 Customer Support, I was sent an O2 SIM to rectify problem but the pro...
I have tried sitting right next to the hub, but it makes no difference
