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error code 14

DiveP
Level 1: Joiner
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on ‎12-02-2023 23:00

on ‎12-02-2023 23:00

I have had to reset my daughter's watch and re-pair it, but now I just get error code 14 when I try to set up the mobile data again.  How do I sort this please?

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MI5
Level 94: Supreme
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on ‎12-02-2023 23:14

on ‎12-02-2023 23:14

I guess you'll need help from @O2Sarah- in the morning

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Sarah-
Former Staff
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on ‎13-02-2023 08:40

on ‎13-02-2023 08:40

Thanks for the tag @MI5 

@DiveP I will send you a private message so we can check your account.

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