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eSIM activation

JP17
Level 1: Joiner
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When will my eSIM be activated on my upgraded mobile, I’ve not received a QR code and ESim activation is not included in my account profile. 

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pgn
Level 76: Forum Legend
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@JP17 

You install esim from your MyO2:

pgn_0-1718082944711.jpeg

https://accounts.o2.co.uk/signin using your browser gets you into the web version of MyO2, as above.

In MyO2 app, as below:

1000020572.png

Then to Device Details:

1000020571.png

Then here:

1000020573.png

Good luck!

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pgn
Level 76: Forum Legend
  • 37480 Posts
  • 239 Topics
  • 1706 Solutions
Registered:

@JP17 

You install esim from your MyO2:

pgn_0-1718082944711.jpeg

https://accounts.o2.co.uk/signin using your browser gets you into the web version of MyO2, as above.

In MyO2 app, as below:

1000020572.png

Then to Device Details:

1000020571.png

Then here:

1000020573.png

Good luck!

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