eSIM activation

[JP17]

When will my eSIM be activated on my upgraded mobile, I’ve not received a QR code and ESim activation is not included in my account profile. 

[pgn · Accepted solution]

@JP17 

You install esim from your MyO2:

https://accounts.o2.co.uk/signin using your browser gets you into the web version of MyO2, as above.

In MyO2 app, as below:

Then to Device Details:

Then here:

Good luck!