Re: distorted voices on calls and speaker

SeanB1 · ‎26-10-2023

i am getting distorted voices on loudspeaker and calls. i remove sim and replace and problem clears itself.

SeanB1 · ‎26-10-2023

Phone is Samsung S22

madasaf1sh · ‎26-10-2023

@SeanB1

I would reach out to Samsung, as sounds like something in the phone is causing the sound distortion.

https://www.samsung.com/uk/support/

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Bambino · ‎26-10-2023

@SeanB1 Probably something to ask Samsung about directly: Product Help & Support | Samsung UK

I DO NOT WORK FOR O2

MI5 · ‎26-10-2023

@SeanB1

Try giving the sim a good rub with a pencil eraser.

Sometimes, static can build up causing issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎26-10-2023

@SeanB1

If the eraser suggestion by @MI5 doesn't work, it might be worth visiting your local O2 retail store, with photographic ID, and asking them to swop your SIM for a new one :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

It sounds like a SIM problem rather than a handset issue to me.

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