- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-02-2022 17:02
Hi,
I have a Google Pixel 5 and have just switched from a contract with 3 to pay as you go with O2.
However I can now not receive texts when connected to my home Wifi. Texts work correctly away from home but not at home. There was an option to enable texts via wifi/data when initially setting up but it seems to have disabled my ability to receive texts and I can't see where to reset this. I can send texts ok but not receive.
When switching networks, I kept the same phone but changed sims.
Help?
Thanks,
Kevin
Solved! Go to Solution.
Accepted Solutions
- 152992 Posts
- 652 Topics
- 29203 Solutions
on 01-03-2022 11:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-03-2022 11:51
You need to reset the default applications for sms messages in the messaging app.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-02-2022 17:22
forgot to add that I kept my old number.
- 152992 Posts
- 652 Topics
- 29203 Solutions
on 28-02-2022 17:59
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-02-2022 17:59
O2 don't support sms over wifi on your phone yet.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 12493 Posts
- 80 Topics
- 3283 Solutions
on 28-02-2022 18:18
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-02-2022 18:18
with o2 you need to be on Pay Monthly, as o2 dont support WiFi Calling on PAYG and the same will probably when they roll out SMS over WiFi as well
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 3 Posts
- 1 Topics
- 0 Solutions
on 01-03-2022 11:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-03-2022 11:31
Hi guys, thanks for the info.
I'm not sure why it gave me the option for sms over wifi if it's not something that O2 offer.
The question is how do I deselect this now? As I can't receive texts while connected to wifi it feels like the phone is trying to do this even though it can't and thus blocking texts from coming in.
Any suggestions?
Kevin
- 152992 Posts
- 652 Topics
- 29203 Solutions
on 01-03-2022 11:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-03-2022 11:51
You need to reset the default applications for sms messages in the messaging app.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

