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Forum Posts

Resolved! Upgrade problem

I have tried to upgrade my phone to be told I have exceeded the number of security codes that can be sent. I spent an hour on the phone and was informed all was in order with the upgrade and just needed to login to confirm contract details. I did so ...

5Peter5 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Claim Samsung chrome book 4

Hello I upgraded my phone to the Samsung galaxy s20 fe yesterday. While arranging my package it said I could claim a Samsung chrome book 4. Can you help me claim it please?

Glennd87 by Level 1: Joiner
  • 6857 Views
  • 2 replies
  • 0 kudos

Signal issues

Hi , I am having some serious issues with internet on my phone at home . The signal or network is next to none existent to the point even website are not loading . I have like 1 bar of signal if I'm lucky . The network checker app says it's slow too ...

Resolved! iPhone won’t send pictures

My iPhone won’t send pictures despite following the instructions to change the mms & mmsc details? I’m trying to send to an android phone which used to work

Lou09 by Level 1: Joiner
  • 2913 Views
  • 7 replies
  • 0 kudos

Resolved! How to connect smart watch to original sim

my daughter got a samsung smart watch for christmas and we would like to know how to connect her watch to her original sim that she already uses

Megan27 by Level 1: Joiner
  • 2915 Views
  • 2 replies
  • 0 kudos

Resolved! Phone not delivered

I ordered a new phone on Dec 26th. Told it’ll be delivered by DPD. I’ve not received a new phone but when I look on my orders it says order complete. Where is my new phone??

KLJ77 by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Calls Keep Breaking Up

When I'm making phone calls the person I'm speaking to keeps complaining that the call is breaking up. Also, some calls just drop out completely.I've tried using a different handset but the same thing happened.I've tried making a call from the garden...

Iz by Level 1: Joiner
  • 3440 Views
  • 5 replies
  • 0 kudos