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Forum Posts

Resolved! iPhone not working in France

Landed in France two days ago and dispute getting a text from O2 saying I could use the phone as normal, I’m not getting any network anywhere. My daughter has the same iPhone also with o2 and hers works fine. Help!!

ALL CALLS FAILING / NO AUDIO EITHER WAY??

So I got a new Sim Card, it was activated fine and was working for about a week... Then out of nowhere, I suddenly can't hear people when they call me, and they can't hear me either. It's just completely silent (doesn't matter where I am, what phone ...

MerciiMoo by Level 1: Joiner
  • 1492 Views
  • 1 replies
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Resolved! I got my number changed and now nothing is working.

Hello, I got my number changed today cause I was receiving too many spam calls from different numbers in different places. As I was unable to block them all I had to change my number. So I called o2 and asked them to change it. They said they did but...

Gubz by Level 1: Joiner
  • 1265 Views
  • 1 replies
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Resolved! cannot activate Iphone XR

I recently broke my old IPhone XR and having gone through insurance and paying an excess I received a new replacement IPhone XR, however when setting up the iPhone it told me i could not make calls or use the cellular network as an update was require...

jack1664 by Level 1: Joiner
  • 1457 Views
  • 1 replies
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Resolved! O2 Unlimited 30D 500MB

I've had an email telling me my new tariff is "O2 Unlimited 30D 500MB""And if you want to read up on all the legal stuff that goes with it, seeour terms here: http://www.o2.co.uk/termsandconditionsOn that URL, I can't tell what section I'm supposed t...

Mr_Alan by Level 1: Joiner
  • 1227 Views
  • 1 replies
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Resolved! Moving country and keeping UK number- best way

Hi there, I am moving country and would like to keep my UK number, however, I am not sure of the best option here as I would barely use it. Can you swap from a monthy contract sim card to pay as you go and if so, does the pay as you go have an expire...

Miren by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Problem with text messages - sending and receiving

Ever since I got a new phone on 08/07/21 I've been having problems sending and receiving text messages. I appear to have better phone signal with my new phone than the previous phone that I had for 5 years, however text messages are slow arriving and...

Help24 by Level 1: Joiner
  • 988 Views
  • 2 replies
  • 0 kudos

Resolved! Bought Unlimited Data Plan for Mifi Dongle but can't activate sim

Hello I recently bought a MiFi device due to my property not being able to get any broadband. O2 have the best coverage and I am already with them on my phone contract. I followed the steps for the mobile data and since I already have a MiFi device, ...

L_grace96 by Level 1: Joiner
  • 715 Views
  • 1 replies
  • 0 kudos