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Resolved! Disney + free 6th months won't activate

My disney+ will not activate when in my o2 click on activate and get error404 message come up it. It also saysBefore you start using this extra you must activate it in our partner's page. Once you have activated your extra you will be able to use it ...

Resolved! transfer old number to new sim card

Please can you help with the above request

Resolved! Applying discount to my account

Hi,I have two airtime plans on my account, one for a mobile phone and the other for a tablet. I should be receiving a 20% discount on the tablet airtime, however I am not receiving the discount on my monthly bill. Additionally I signed up for 3 month...

Pixel 6 network problems

Since the last update my pixel 6 hasn't has a mobile connection, is there a fix I can't try? It's no good to me if it won't work, where do I stand if I decide to return the handset?

Resolved! Order Tracking

Hi, I placed an order for a Nintendo Switch and the money has been taking from my bank, It said this would be delivered on Monday the 17th but I haven't received any emails or confirmations. I can see that the orders been place but it isn't showing a...

Resolved! New device

If I am already a o2 customer can I order a new additional device with a separate number

Resolved! My voicemail doesn’t come on when receiving calls iPhone user

Hi my voicemail has suddenly stopped working. It seemed fine until recent update. Now no one can leave me voicemails. I have access to visual voicemail no problem. Already tried, airplane mode on and off, phone on and off, reset network settings, cal...

Resolved! Disney plus free for 6 months

I have been sent a txt offering Disney free for 6 months by texting to 21500 is this genuine?

Resolved! Costing for using mobile in America

Hi all. I’m going on holiday on the 28th to Orlando. I have a pay monthly contract on 02. Can I be advised if I have to add bolt Ons etc ?

Resolved! Sim activation

My phone was stolen a few weeks ago.My mum (account holder) got a new sim card in a store and posted it to me, but it still wasn't working after 24h so rang o2 and they said it wasn't activated; in order to activate it the account holder has to go in...

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