My phone worked on day 1 of my holiday in spain and then stopped for no apparent reason. I can't access data or receive emails. Do you know what the issue may be. I pay monthly and have 20 MB data included in the plan
I’ve arrived in Tenerife and when trying to use data it’s only showing 3G but no internet connection is available. I had a look at my contract allowance and I haven’t got any bolt ons on my account and roaming is already set us with my contract. I ha...
How can I cancel an extra
Sorry if not posted in the right forum. i got the Virginmedia 1GB BB upgrade as part of the Volt package, I then got a text saying as I have moved from the oomph package my oomph SIM will cease on Dec 13. I then saw that I should get a O2 SIM to repl...
Hi all, I have an Alcatel 1 bought from O2, it goes through phases when I send a text and get a message 'not sent tap to try again', however it turns out the message has actually been sent but unless the recipient replies immediately I have no way of...
Hi all, my Alcatel 1 connects to my BT hub for wifi when I'm at home Last week I needed to call Green Flag urgently from home and tried their app, it wouldn't work as it said I had no internet connection Sure enough, the phone had lost my router so I...
I am unable to log into my O2 and use the features as my mobile number is not accepted! I get a message saying it is already registered to another account but unable to rectify the issue!
Good evening , I would like to download the software so that I'm change my iPhone 11 to a dual sim . The primary sim being my Uk number and the secondary virtual sim being my spanish number . Please let me know if this is possible. [mod edit: please ...
I have been with o2 forever but the last Yr of so I get no signal people can't ring me or hear me I struggle to ring anyone
taken out a new contract for my girlfriend, was told it would be 48hrs to switch her over to her existing phone number which she wants to keep. 48hrs past and she's still waiting for this to be done, i supplied pac number as required what is the hold...
