Get tech support for your O2 issues

Resolved! I'm a victim of fraud

Hi there I recently had a call of someone I believed to be o2 but now having looked back I believe I was a victim of fraud, I have changed my password back to something only I would know now but I've looked and I've got an I phone on order which I di...

Resolved! Promise to pay

Hi, Could I promise to pay my bill on the 5/04/2022?(Next Tuesday)? I have started a new job with monthly payment so bill have altered slightly. Everything will stay the same with my next payment. I am due to get cut off tomorrow and wish to stop thi...

Resolved! Wembley Stadium

I know Wembley Stadium is sponsored by EE but it now seems impossible to get any data connection from O2 when there for an England game. Is there anything I can do, I’m on a 5G tariff on an iPhone13 Pro. Boz

Resolved! Hi my signal has been awful for a few weeks now I struggle making and receiving calls . I have turne

Hi my signal has been awful for a few weeks now I can’t make or receive calls sometimes. I have tried turning my phone off and on again but that has not helped

my number doesn't work

My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! phone overheating

hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?

Resolved! Hungary data issues

Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...

Resolved! My phone has an international block which O2 said they would remove 3 days ago and not yet .

My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...

Resolved! How to activate volt

Hi,Could anyone please tell me how to activate volt ?

No account?

I have been using a basic Samsung (GT-E2120) phone on O2 (PAYG) for some years. Whenever I attempt to log on to my O2 account, regardless of reason, I get the standard response: 'We haven't been able to find an account using that mobile number.' This...

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