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Contacting o2 customer support

Tried to call o2 customer service number and i'm keep getting info that they are closed today.... despite that the posts are saying they are open from 09:00. I'm abroad and can't use my phone - been trying to resolve this since 20/12/2021 !!!!!!! o2 ...

Sajmon339 by • Level 1: Joiner
  • 1480 Views
  • 8 replies
  • 0 kudos

Resolved! 5g Sim Card

Why can't I get a 5G sim card for my s21 ultra? Been into shop who told me to go online and then called abs awoke to someone who says "they can't give out 5g sim cards unless you are buying a phone or on a sim only payment".... I am happy with my PAY...

TraBee by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! New phone can’t change to old number

I have new phone - all transferred - closed old phone. Kept old number 02 bil shows old no. The new phone won’t display my old number - I’ve tried changing this on settings but it won’t save it.

N00la by • Level 1: Joiner
  • 525 Views
  • 2 replies
  • 0 kudos

Resolved! proof of usage of my font and proof of barring

hi I need urgently the proof pf usage of my phone Xmas and the proof of baring. I have been in touch since the 26 of December and I have not received anything. the Insurance is requiring that to proceed my claim.

Resolved! Iwatch conection

Can anyone explain how I get my Iwatch 7 data connection back so I don’t have to carry my phone around . I pay for the data plan and it says it is connected yet the iPhone 12 I have won’t connect

Resolved! Volt activation

How Long should it take for the O2 and Virginmedia benefits to be activated?

Dilang24 by • Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade problem

I have tried to upgrade my phone to be told I have exceeded the number of security codes that can be sent. I spent an hour on the phone and was informed all was in order with the upgrade and just needed to login to confirm contract details. I did so ...

5Peter5 by • Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! Claim Samsung chrome book 4

Hello I upgraded my phone to the Samsung galaxy s20 fe yesterday. While arranging my package it said I could claim a Samsung chrome book 4. Can you help me claim it please?

Glennd87 by • Level 1: Joiner
  • 6759 Views
  • 2 replies
  • 0 kudos

Signal issues

Hi , I am having some serious issues with internet on my phone at home . The signal or network is next to none existent to the point even website are not loading . I have like 1 bar of signal if I'm lucky . The network checker app says it's slow too ...

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