Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
So I've upgraded my phone recently, but haven't received an email with order confirmation, which I need to claim Samsung Chromebook. I already received my phone and everything but don't have a proof of purchase that I could send with the claim.
My wife and I are both on O2 sim only Monthly contracts, but since recently moving house, our mobile signal is almost non existent inside the house, due to thick insulation on the external stone walls. We both activated WIFI Calling on the O2 App, ho...
Hi I would like to change my £5 bolt on for £20
I’ve just paid my phone bill and I’ve turned my phone on and off 5 times since paying it and my services are still not working. Can someone tell me why this is?
What do you mean by a value
Hi, how do I find out when my contract ends?
I just found out, through what I thought was a wrong number, that someone else has the same phone number as me. She lives in the Shetland Islands and I'm in England. I've had my number for years. This shouldn't be a thing, should it?
How do I cancel my disney + subscription
I have recently ported over my phone number from another network. I receive text messages on this number however replies on iMessage come from the number that should have been changed now the port has completed
More info (Highlight to read)Hi, we have recently moved house and previously had no problems, now when receiving or making calls the other party can hear us but we can’t always hear them. Area check shows no coverage problems but signal strength is n...
