Solved: Existing giffgaff sim swap

diskopoler · ‎07-04-2022

Two months ago i've set up new contract with new phone number but i'm still holding old number operated by giffgaff, can i scrap new number assigned to contract and swap it for that from giffgaff? Thank you for any advises

MI5 · ‎07-04-2022

@diskopoler

Yes, you need your PAC from giffgaff Guide: How to get your PAC [June 2021 Update]

Then give it to O2 Guide: Migration & porting into O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-04-2022

@diskopoler

Yes, you need your PAC from giffgaff Guide: How to get your PAC [June 2021 Update]

Then give it to O2 Guide: Migration & porting into O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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