07-10-2024 21:30
Hello,
I have been contacted about a sim swap as current sim will not be supported in the future.
will my existing phone number transfer to the new sim?
I am on pay as you go, will my credit balance be transferred to the new sim?
07-10-2024 21:38
Everything will transfer across exactly the same.
Our advice is to go in store to do it for least disruption. Take photo ID with you.