Get tech support for your O2 issues

Resolved! Disconnected for 2 weeks now still no help from o2

So, I've been without use of my pay monthly o2 phone for about a fortnight now and it all started with claiming on my o2 insurance after I lost my device one night at work, took 3 days for the phone to arrive with a new sim also in the pack, inserted...

Resolved! Sim swap not happening

I have upgraded to an IPhone 12, and followed the sim swap as per the website. It is now more than 24 hours, and although the old phone has been deactivated, the new phone is still not connected.

Resolved! WiFi Calling option gone - sim trick doesnt work

I've had Moto G9 Play - supplied by O2 - running with WiFI Calling for several months (after contacting O2 to "activate" WiFi calling??) now.Today, in an effort to troubleshoot my Mums 1p mobile phone of the same model, I switched sims. Did what I ha...

Resolved! locked out of my phone

I have forgotten the pattern to open the screen

Phone not updating to new number

I ordered a new sim and gave my PAC code when ordering to keep the same number.My o2 account is saying the correct number but my iPhone is showing the wrong number - what can I do?

Resolved! My phone says “no sim”

My phone has suddenly gone to say “no sim”. Not sure what’s happened

Resolved! Purchase invoice for cell phone

How can I get a copy of my invoice for when I purchased my cell phone online?

Resolved! Wifi calling device compatibility - Huawei P20 Pro, Redmi Note 8T

Hi folks, grateful for a quick check to see if anyone knows whether a Huawei P20 Pro and Redmi Note 8T are likely to be compatible devices for wifi calling with O2? Google failed to give me a definitive answer. Thanks!

SMS messages

My sms messages say message send failure but they are being received

Resolved! IMPROVE SIGNAL COVERAGE / QUALITY

Hi All.....I'm working more and more from home but my calls are often not connecting or dropping out.Obviously, this is now beginning to affect my work.....Is there a 'booster' O2 can provide to improve coverage in my home?Regards,James Freeman

O2

Forum Posts