Get tech support for your O2 issues

Resolved! I’m unable to add an Apple Watch to my account

I have an Apple Watch (not via O2) I want to add a data plan but when I select Mobile Data through the Watch App it opens up the O2 login but when I add my password the sign in button is still greyed out. Any suggestions? I can’t get through to any s...

Resolved! SMS text messages

I am being sent a code via text message but not getting it. I have been told by the other party that there is no problem there side to check with my mobile phone provider. Can you help me please

Careers contact number? Interviewer stopped responding to emails and my vacancy was cancelled.

Heya, I passed my phone interview which was basically getting information, and I tried to arrange a face-to-face interview, as I tested positive for COVID. The person I was speaking to stopped replying to my emails, and the general enquiries email co...

Resolved! Delivery

I cannot find a single number to find out when my delivery will take place. The app does not provide any information for my item and no emails received today (agreed delivery date)

Resolved! SMS Messages not sending

I have recently moved to O2 and I retained my original number. All is fine with the calling and the data but I am not able to send SMS messages. I can receive them but when I respond I get a 'message failed to deliver' message. Any suggestions ?

Resolved! Mobile Router SIM

Hi, just bought a mobile Router for travelling in the EU. I just wondered if anyone on here has used one of these units with an O2 SIM and if they used a PAYG or monthly contract for it. How does it work with mobile numbers as I want to keep my curre...

Resolved! no network at moment - only emergency call new phone since tuesday afternoon

Hi Been a loyal customer for year and need some help new phone connection. Sorry how long does it take to get connection to the network, my sim has bene activated as far as i know, and i am not connected to the network? is it 48 hours? need phone for...

Resolved! New phone and Sim 5 days ago and number still not swapped over

I had my new phone delivered Saturday 30/04 and did the whole text to activate and transfer your number to your new sim etc etc - i’ve messaged o2 after the 24 hours and no swap, every day since to check to see if this has been done and still no? yes...

Resolved! Lost all network connection, porting old number over.

Hi,I have recently taken out a new contract with O2 and requested my old number to be ported over from EE last Saturday. I received a text today saying it could not be done last Sunday/Monday as I assume the Bank holiday affected this. However I was ...

Resolved! Network

The phone mast as been down for nearly a week so I get any form of compensation consider I’ve been with you years and am I very good customer

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