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Forum Posts

Resolved! Crackling, static noise during calls

When im at home n recieve calls there is constant crackling, static interference/ calls dropping out. At first i thought it was my phone but it only happens when im at home, no where else, and only started a few month ago. Is it possible the new bt s...

Resolved! galaxy watch 4

Hello should I be able to use my galaxy watch 4 for messages and calls if my phone is switched off?

mikey4 by Level 1: Joiner
  • 2162 Views
  • 4 replies
  • 0 kudos

Resolved! My roaming won't work abroad. Why?

Hello, Can anyone help? My service has not worked since I arrived on holiday in Italy. I'm unsure why this is, I have turned on my roaming and data but it keeps saying I have no service. My boyfriends phone works but he isn't on 02 like me. Why is th...

Adding a device to MYO2 and enabling wifi calling

I have recently joined O2 on a sim only contract. I am using an unlocked iphone11 Pro that I have owned for some time. I am unable to enable wifi calling on my handset and unable to add my device to MYO2 to enable it there. I have spoken with CS and ...

DD__ by Level 1: Joiner
  • 2187 Views
  • 6 replies
  • 0 kudos

Resolved! Spain 4g

How can I obtain 4G connection in Spain? Moviestar only gives 3G which is not sufficient to obtain and send emails.

Resolved! not recieving calls or text on upgrade

hi, i upgraded my phone the other night, i put the new sim in new phone smart transferred all my info across but im not receiving text or calls through my new phone? my number still the same. they are just coming to my old phone. i am getting whatsap...

louisa1 by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Resolved! No signal after transferring number

Hi Sorry if this already posted but I sent a pac code from EE to O2 on Monday and got a message that my number would be transferred on the Tuesday (26th) and since Tuesday I haven't had any signal at all. I have checked and my EE account is closed an...

Maria1988 by Level 1: Joiner
  • 1655 Views
  • 1 replies
  • 0 kudos