Resolved! sim
swapped for a new sim card and now no service, no calls or text..help
Forum Posts
Resolved! TELEPHONE NUMBER FOR CUSTOMER SERVICE PLEASE
PLEASE GIVE ME TELEPHONE NUMBER. I NEED TO SPEAK TO AN ADVISOR URGENTLY
Resolved! black screen on new samsung A33
I got my new phone today but it has gone black on the screen and it wont turn on. The battery is fully charged now am confused and not sure as to what to do
Downloading and Printing bills
500 Internal Server ErrorDPWIV0760W The specified path is invalid. (%s) I keep getting this message when trying to download bills for accounts. Tried calling the o2 awful telephone number and just got cut off. No live chat available. its been this wa...
Resolved! 4g showing but not working
I recently switched from EE to o2 but I’m having significant problems with 4g in my area - even though I checked prior to sign up and coverage was rated as excellent.Despite showing 4g on my phone, I can’t use the internet. To get around the issue, I...
Resolved! PAC code status check
Hi, today around 1pm I gave O2 my PAC code from my ID mobile account to transfer my number over, how long should this take or is there a was to check on this?
Resolved! How do I talk to somebody about my device repairs
My device is still under warranty and not working how do I contact someone to discuss repairs. many thanks kay
Resolved! Relay UK app
Hi, I've just installed the Relay app but every time I try to make a call from my O2 number it gets disconnected straight away. If I use another network it is fine. Is there something that you need to specifically do on O2 to enable it to work?
Resolved! Network coverage problems
So I've been having issues with making calls and texts, I finally was able to get in contact with o2 yesterday and man said he would send me a new sim out, even tho I no it's not my sim, anyway after all that I now can't even use my phone as its now ...
Resolved! Samsung Galaxy Watch 4 Will not connect.
I have refreshed my Contract with a new Galaxy Watch 4, it will not connect or register, I am very disappointed and wish to return it at no cost to myself. I work in IT so I am not new to any technical issues, but the device that has been provided do...
