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Resolved! Network problems France

I am not getting 4G in Paris, normally Bouygues is fine but since arriving it say 3G but won’t work at all ..

Resolved! No data roaming in France

Hello. I am in France and while voice calling works I am getting not data on the mobile network. I have compared settings to friends’ ones and there is no obvious difference. I have the international pack in my account. I tried changing the APN from ...

Resolved! Travel

Hello can you tell me if my up allowances on my phone will work in Majorca please I’m on o2 refresh

Kirsty11 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Metered connections

I want to use my phone as a backup connection in case my house wifi goes down. When I try to connect it says this is a meter connection and then data does not transfer. Please could you help adjust this? Thanks

Lau1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! PDF Viewer

Hi GurusCan someone assist me here please im not that great with techno stuff?When i try to download and view PDF Files it says 'To read files from this device, go to device settings and give OneDrive access to your device storage' hoe do i do this p...

Haggie4 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Direct debit

Hi I had a contract with o2 for 2 years. Paid for 2 half years (took 6 months to decide to have a new phone and a new contract or stick with my old phone and go on payg) so in the end I cancelled my old contract (didn’t cancel the direct debit with v...