Resolved! Costa rica
Hi.I am going to Costa Rica for 2 weeks starting 11th May. Can you advice me on the best option for using my phone in Costa Rica to phone/text home to the ukMany ThanksRussell Davies
Forum Posts
Resolved! Call Interference - Only when receiving calls from my partner
Hello,Hoping somebody can help here.Both myself and my partner are on 02 and generally have no issues making or receiving calls, except in one instance where she makes a call to me.When this happens, all I can hear is a garbled, interference, alien l...
Resolved! Sim swap time
How long are the sim swaps taking at present? 18 hours and counting....
Resolved! transferring old o2 number to new o2 sim
I've recently cancelled my current o2 contract, as I now have a new o2 sim as part of my broadband deal with Virgin. I'd like to use my old number with my new sim - how do I do that? I no longer have the old sim or device
Resolved! I am in Spain and cannot make calls. I get message, this option is not available. I can use data.
Hi I am in Spain and cannot make calls. I get message, this option is not available. I can use data and have data roaming switches on. Any advice/help. Thanks
Resolved! New phone won’t let me call out
Can anyone please help I have upgraded my iphone from a 7 to a 12. I have transferred all data accross however my new device won’t let me call out and keeps telling me call failed. I can however call out on my iPhone 7. I’m unsure what to do next. Do...
Resolved! no service
my phone says no service other household peoples phone on same network okSo I got a new Sim sent but as my phone has no service I cant log in ( security text) to swap sim any ideas to overcome this problem
Resolved! Signal worse after phone upgrade
I've recently upgraded my o2 supplied phone from a galaxy S11 to a S21 FE. With the S11 I had excellent 4g coverage throughout my daily business routines. However, changing phones and sim card for the upgrade has seen my signal deplete significantly ...
Resolved! Number Not ported
I have recently been transferred from Virgin and yesterday morning my Virgin went dead and I have been trying ever since to get a signal back. I have payments to make and cannot do it because I get sent a message with a code to allow payment to be ma...
Resolved! Sim not working
Hi im having a problem with my phone. Keeps telling me to insert a sim. I had the sim replaced but its still doing it. The sim works fine in another phone. Can anyone help. I am on chat with o2 but they are never answering
