Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can anyone help me ?I have 50GB of data a month at my holiday lodge, I use a router with an outside booster, the last few days I have been checking my usage and I'm proper shocked, Friday 12/11/21 I had 20.81 GB left, that was the reading I last had ...
I have paid my bill
Hi there so I received a message about my missed bill, I am struggling financially this month as my washing machine broke and flooded my kitcken. I’ve had to pay for a new washing machine and flooring. I’ve fallen behind on my phone bill. It has been...
Hi my son dropped his phone in a canal trying to pick out rubbish, it was an I phone x, I am a very loyal customer please help me replace it
I have received a text stating that my 02 bundle will be removed as they couldnt collect payment. I have looked on my 02 account and I cant see a payment not being received. Can someone point me in the right direction to speak to someone in accounts ...
Hi I'm a recent Virgin Media and long time O2 customer. I've seen the adverts for Volt upgrades but when I go to request them I'm in a loop between O2 and Virgin sites. Both accounts are in my name and same address, anyone know how to fix this to all...
Hi, pls help me. I upgraded now and I only saw after I wanted the larger device. I've looked everywhere and it doesn't give me an option to cancel the order or change it.How do I change it, as I want to change the device?Thx
After connecting the Dongle to the laptop, it fails to connect to the Network - says not registered
I’ve lost the SIM card for 2 of my phones
Need help is it best I come in for contact
