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Forum Posts

Resolved! Can’t make calls

I am unable to make outward calls!!! Have tried everything recommended online!!

Resolved! Lost phone

I recently list my mobile whilst on holiday on the USA. I have since replaced my phone but concerned even though my old phone has been barred including the sim can my personal details be obtained if whoever has it gain access?

Jules56 by Level 1: Joiner
  • 462 Views
  • 1 replies
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Resolved! My O2

I can’t access my O2 app. I have entered the login details but I get a message saying that my O2 isn’t available

MattWard by Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos

Resolved! Talking to 02.

Hi.I'm probably quite stupid. Let's start there.But am I the only one that spends far too long trying to find the tab that opens a text-based tech support conversation?I just go round in circles until I stumble upon it! All I want is a contract sim a...

Nooo by Level 1: Joiner
  • 1363 Views
  • 4 replies
  • 0 kudos

Resolved! Spam call

Hello,Just recieved a call to my mobile from 0330 390 3927, purporting to be 02 and offering me a 45% dicsount on my plan! No matter how many times I questioned him as being a legitimate 02 employee he kept refusing to answer simple questions, statin...

Resolved! Signal issues indoors

Hi there,I just moved flats and have been having issues with signal in my new flat. I can't get 2/3/4G and cannot make/receive calls indoors - I need to step outside to get signal which is not ideal. I've checked the network status and it says no iss...

Annelie by Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos

Resolved! New phone not connecting

I received my new phone yesterday but it still hasn't connected 

Shea1 by Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos

Resolved! Connection problem in venice

Hello im in Venice and can’t get connected. Tried switching off my phone several time but no joy. Any advice? many thabks kay

KayM55 by Level 1: Joiner
  • 1049 Views
  • 1 replies
  • 0 kudos