Get tech support for your O2 issues

Resolved! Lost phone and can't order a new sim

My phone was stolen by a baboon! I am in Zambia. My niece in UK reported it lost to O2 in UK and asked for new Sim to be sent to my address. They told her I had to go on line and order through my account. When I do this under 'swap sim' it tells me t...

Resolved! Pack code

I want a pack code number please

Resolved! Lost phone

Hi I've lost my phone but can't get through to anyone to help me?

Resolved! Auto - Top - up - Changing Bank Cards and Old Solutions.

I received a text message saying that my auto top-up wasn't a success and remembered that I had a new card so I wanted to change my auto top-up bankcard details but The myO2 website does not let me as there is nowhere seemingly to do so. Searching on...

Resolved! speak to customer service

s it so difficult to be put through to customerservice

Resolved! Volt issue

Hi I have just taken a Volt package with 02 and Virgin Media. My issue is I have not received my sim plus I will not be using the sim card or phone number so for me to receive my extra ie Disney channel free for 6 months how can I access this as the ...

Resolved! Manage my Wi-Fi account ??

When I try to access the “Manage my Wi-Fi account via the button in the app or via a web browser nothing happens ?? Am I missing something ?

Resolved! Transfer my old number to new sim

Hi can you please transfer my number, I’ve this sim for a few days and thought it would be done by now

Resolved! Tether

Hi.have you stopped my tethering? Robert

Resolved! Phone cut off

Hello. Every time I have attempted to pay off my device plan, for the last hour, over the phone. I have been cut off the phone. I have attempted to pay it for an hour. Today, I am actually planning on cancelling my contract. However, I cannot do this...

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