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Forum Posts

Resolved! Data

I've just moved house. No broadband til Monday. I need to work from home. Is there a better way to get unlimited data or a big block of it than bolt ons

Resolved! How can you check if your phone hasn't been cloned?

I have had people calling me saying that they have missed a call from me. When in fact I haven't called them.Could it be that someone has cloned my sim or is it a problem with the phone?

Stacy-AW by Level 1: Joiner
  • 2895 Views
  • 2 replies
  • 0 kudos

Resolved! Change my Date of Birth

I wanna switch to pay monthly but it shows wrong DOB what should I do regarding that ?

Dob by Level 1: Joiner
  • 593 Views
  • 1 replies
  • 0 kudos

Resolved! Call barring

Hi, I have a call barring on my phone. But I sometimes need to call an 1845 number. How can I change this please ?

Resolved! Aerial Direct-who are they?

I had a call from Aerial Direct who said they were in partnership with O2 and offered me a reduction in my monthly tariff cost. Are they genuine?

Tonyo by Level 1: Joiner
  • 1294 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

I’ve received a text code and security message when it hasn't been me, I’ve just been able to change the password, could I get Fraud check for my account please?

Tig1 by Level 1: Joiner
  • 692 Views
  • 1 replies
  • 0 kudos

Resolved! Keep my number

I have a new sim from 02 but want to keep my previous number I have tried to do this on line with my PAC number but this ends up with an error message!

PK1 by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Fraud - Please help

Hello, I have called customer support a number of times and I keep getting cut off when I mention fraud, or someone will start to help and I get transferred to someone else (as just happened a few minutes ago) and I have to start again. I have also b...

Dan31 by Level 1: Joiner
  • 1390 Views
  • 3 replies
  • 0 kudos

Upgraded phone will not accept incoming calls

I upgraded mine and my daughters phones 2 weeks ago to the 3 pro, ever since the upgrade we have been unable to receive in coming calls. The person calling gets disconnected their end like the number doesn't exist and a missed call shows up on my cal...