Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
wifi calling suddenly disappeared, have tried all the help documents for ways of finding it or kicking starting, have checked my o2 account too and its active/showing. i urgently need this I have no phone signal and rely on wifi calling to keep in co...
Hi there I have never received my sim cards from you and I have new address now
Good morning, I would like to give my old iPhone 11 Pro to my sister in law who is on another network.I was wandering if you can do this for me plz.
I have had no reception with my O2 phone for months. I keep complaining online but just get an automated message saying there is a mast in my area. I am paying for a phone I cannot use Anne for the last couple of months have either had very bad recep...
The other week - clacton O2 shop staff told me that i couldn't change my monthly contract from 36GB to 50GB without buying a new 'hotspot' dongle which locks me into a 24 month contract.i had asked them if it were possible to just change the sim or t...
Hi I am waiting for a new bank card to arrive and my outgoing calls have been stopped on both my phone numbers. [Personal details removed] and [Personal details removed]. Please can I get all my services back on and I will pay the phone bill by 04/12...
Help with no 4G coverage
Hi. I'm trying to fill out a government document and it needs 2/3 years of proof of address and the only thing I have kept the same company is my phone. Is there a way of getting 2/3 years of my old bills. (And yes it says 2 to 3 years) Nicola
Hi do you know when my lates order will arrive
I've broken my screen and It isn't responsive at times. How much would it be to get it replaced?
