Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
What number do I call to speak to someone about my Apple Watch payment
Hi, I recently cancelled my 02 contract and was told I wouldn’t need to pay the next bill of £44. Yesterday the bill came out again, I’ve cancelled the direct debit from my bank but I’m just wondering if I’m able to get this money back that I was pro...
We have had no signal for the last 2 days and can’t access the status to check for faults. The signal disappears when we enter Dursley. Gl11. This is all the 02 phones in our household
My phone will only give me 3G since my sim upgrade yesterday, used to get 4g . Any ideas ??
My latest bill shows £42 for data used in Morocco but I wasn't in Morocco. I was however in spain and Gibraltar. can this be amended
Hi, I have an iPhone 7 running IOS 15.1 and am using 4g data to browse with, although on certain site pages and apps I am getting the error "Safari cannot open the page because it could not establish a secure connection to the server." I have tried u...
Trying to access live chat, as O2 say available 0700 - 2300, 7 days a week. But can't seem to find it ?
I have an unrecognised number on my account i have tried to change my password due to not remembering it and it’s sending a code to that number
I’ve just order a new phone and contract but have been informed that you’re out of stock. I’ve been told that it will delivered “as soon as possible”. I ordered a 64mg iPhone 12 in white. Any idea when ASAP will be?
HiMy Pay monthly contact is due to finish. I am moving provider and need my PAC code and to cancel the contract to prevent it from recurring. I am unable to get the PAC code via text as I have another device. Frustrating I was kept on hold for 1hr30m...
