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my number doesn't work

My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Leno3791 by Level 1: Joiner
  • 957 Views
  • 2 replies
  • 0 kudos

Resolved! phone overheating

hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?

Pamela2 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Hungary data issues

Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...

Caz_20 by Level 1: Joiner
  • 1515 Views
  • 3 replies
  • 0 kudos

Resolved! My phone has an international block which O2 said they would remove 3 days ago and not yet .

My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...

Resolved! How to activate volt

Hi,Could anyone please tell me how to activate volt ?

Adrian_A by Level 1: Joiner
  • 11761 Views
  • 2 replies
  • 0 kudos

No account?

I have been using a basic Samsung (GT-E2120) phone on O2 (PAYG) for some years. Whenever I attempt to log on to my O2 account, regardless of reason, I get the standard response: 'We haven't been able to find an account using that mobile number.' This...

GeorgeX by Level 1: Joiner
  • 587 Views
  • 3 replies
  • 0 kudos

App not working

My 02 app has stopped working . It will not let me get past the log in I just get a message saying oops something went wrong. My phone is iPhone 6 Plus and has been installed for years. I have visited the 02 shop but they tried everything (cleared ca...

Frenchy by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! Returning a sim card

I was recently conned by Virgin media into joining O2. I cancelled within 48 hoursMy sim card has arrivedHow do I return it, and cancel the bill I have already received?I thought there was a cooling off period?

Mayon by Level 1: Joiner
  • 494 Views
  • 1 replies
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Resolved! Signal problems !!!!

Been told all the time that a mast is down in our area for months and months but has never been fixed and we dont get any signal.fed up with being fobbed off all the time

Resolved! Samsung watch 4g... issue with making calls

I recently purchased a Samsung galaxy watch 4g direct from Samsung to work alongside my Samsung galaxy S10. As the watch is 4G enabled, I should be able to leave the house without my mobile phone and still send and receive calls and text messages via...

ZoeC by Level 1: Joiner
  • 4699 Views
  • 2 replies
  • 0 kudos