Get tech support for your O2 issues

Resolved! Porting

I have requested to port my number which is suppose to happen today.I was told to put my o2 SIM in once my giffgaff one wouldn't work. I have done this but had nothing and I am on the O2 number which isn't my own number. I haven't had anything from o...

Resolved! Compatibility

I'm looking into getting the Samsung galaxy watch4 for my Sony Xperia 5 III but just wondering if it's compatible and would still work okay with my Sony phone

Resolved! No network connection

More info (Highlight to read)Hi, i am in singapore and i cant get any network connection when i am outside. I paid for the o2 travel plan which i thought would enable me to connect, but it doesn't. I cant make any calls or text or whatsapp. Please ad...

Resolved! Sim swap

How do I swap my sim if I’m not getting texts

No signal for a week.

Why should I even be paying my phone bill when I can't use any services that I'm meant to have with my contract yet I can't use any of them! Not happy one bit!

Resolved! Phone data use abroad

Using my phone in philippines

Sim swap!!!

trying to do a sim swap!! Yet I have no service to receive my security text to enable me access! Any help would be much appreciated. Not only have o2 made a right mess with my upgrade (giving me a new contract) which I had to cancel and now I’m out o...

Resolved! All my data vanishes overnight

Hi I have had a 15GB per month contract for 2.5 years now and have never used the whole data allowance. On Sunday I received a new phone through my insurance company - I say new - it’s clearly a refurb unit. This was more or less at the start of my d...

Can make or receive calls

My account is paid up and all fine but I cannot make calls out or receive them on my iPhone 11. When, as advised, I turn the phone off and on again, I can receive one call. It then goes dead again. Any advice?

Resolved! PAC Number Changeover

Hi. Do I need both my old and new phones to be turned on for the number port to take place? I moved to o2 from EE and supplied my PAC, the number is due to port today. Unfortunately my old phone is in for repair as it won't turn on. When I call the n...

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