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Forum Posts

Resolved! How do I get to speak to a human at O2?!

I am trying to figure out what (if anything!) is happening with moving my phone number from Virgin media to a new O2 sim, but have absolutely no idea how to get in touch with a human being at O2 to talk about this? Does anyone have a number I can pho...

Mariza by Level 1: Joiner
  • 1262 Views
  • 1 replies
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Resolved! Sum card activation

How do we put the sim card in the phone.We have put it in and it asks for a 6 digit code. How do we do this tried with both sims to obtain code

Alicol by Level 1: Joiner
  • 782 Views
  • 1 replies
  • 0 kudos

Resolved! galaxy watch 4

Hellomy watch buzzes from time to time and says no signal, I was under the impression that it should be receiving its own data because it is switched on if not it should be receiving the wifi signal because that's also switched on and in range and th...

mikey4 by Level 1: Joiner
  • 1401 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot connect to wi fi abroad apart from free wi fi

Just returned from Tenerife. I have the 02 travel bolt on but could not connect to Wi-Fi apart from if there was free wi fi available. My phone connected to Movistar and was on 3G whereas my husband’s phone was on the same connection but had 4g and h...

AK7 by Level 1: Joiner
  • 1013 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Signal Issues

Hi,I recently switched to O2 last week after being with Three for almost 10+ years.The service indoors I am currently getting is very bad and I the annoying part is that I cannot get 2FA codes due to this, as the signals are poor. I have tried to act...

uniQQ by Level 1: Joiner
  • 844 Views
  • 3 replies
  • 0 kudos

Resolved! International roaming

Hi I'm in Poland from the UK, I have International roaming, but cannot get mobile network coverage can you pls help?

Lindycat by Level 1: Joiner
  • 1123 Views
  • 5 replies
  • 0 kudos

Resolved! Wi-Fi calling

Hiis it possible to get Wi-Fi calling on an iPhone 13 - I am having some connectivity issues at the momentthank youjohn

Johnams by Level 1: Joiner
  • 794 Views
  • 1 replies
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Resolved! Bolt on

Hi I have recently ran out of data. I have uped my tariff to 5gb but it doesn't come into effect until the 25th May. I need some more data until then but it will not let me add a bolt on for extra data. Could you help me please? Katie

Milkymoo1 by Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code problem

Hi, I ordered a new SIM and used the O2 online form to register my PAC code. A week later my phone number still hasn't transferred from my old SIM card onto my new SIM card. Please can someone help me with this?

RH6 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos