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Forum Posts

Resolved! o2 Mobile Email Phone Number

Hi Team, Hope are you doing good.Does o2 has an email address ( for each post paid number ), so we can configure SMS Alerts the moment a particular Email comes to the inbox. Looks like mmail.co.uk or o2 SMS Gateway is no longer valid.I did tried 0759...

Victor360 by Level 1: Joiner
  • 1098 Views
  • 1 replies
  • 0 kudos

Resolved! Screen repair

I have broken my iPhone screen and back screen due to me falling.I have been told that o2 gives free screen repairs to pay monthly customers is this true?

Cmamx by Level 1: Joiner
  • 1039 Views
  • 7 replies
  • 0 kudos

Nintendo switch

Hi I’ve ordered a Nintendo switch great console and have paid £30 so far I’ve not revived the consol or had any other information other than an order number

Stevea41 by Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos

Resolved! Phone Credit

Hello. I am considering getting a new phone for my birthday in August. I am considering a Samsung Galaxy A71 on a 3 year pay monthly contract. Currently I use a Nokia Lumia on a Pay As You Go Basis. I am changing my service because I regularly almost...

Jeffrey by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! SIM 1 not provision

Hi, What does the message "SIM 1 not provisioned" mean? I ordered my upgrade online and received it today with a new SIM card. I am able to connect to Wi-Fi etc but I cannot make/receive voice calls or text messages. Does the "SIM 1 not provisioned" ...

Resolved! Blacklisted

Hi, I have purchased a Samsung S8 G950f and found that it is blacklisted, I did a proper search and found that it was blacklisted by o2 (UK) on 28/05/2018 at 10:44:33am. As you can see, the phone has been on the blacklist status for a long time (almo...

MartinB by Level 1: Joiner
  • 1545 Views
  • 6 replies
  • 0 kudos

International dialling tone on Wifi calling

Hi, sorry if this is in the wrong place. I have an o2 phone number. Since lockdown, I've been routing our old work landline to my mobile phone. I'm potentially going to be in France for several months, I can work remotely, but my boss doesn't want ou...

elenar by Level 1: Joiner
  • 2679 Views
  • 7 replies
  • 0 kudos

Resolved! Gurus

During lockdown the gurus have not been in the O2 shops. Are they going to be back from tomorrow (17th)? Regards, Annette

Annette_H by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

Option of WiFi calling has disappeared from my phone entirely - Samsung S20 5G

Davie by Level 1: Joiner
  • 2187 Views
  • 15 replies
  • 0 kudos