Get tech support for your O2 issues

Resolved! No 4G connection

I have a Samsung Galaxy A12 which is a 4G phone but when I go to 'settings/mobile networks/network mode', I can only set it to 2G or 3G.

Resolved! After porting my number my phone doesn't ring for incoming calls

I recently had my number ported over from Vodafone and all seemed to go well, I can receive SMS messages and use FaceTime & iMessage and my number is showing up as the number that I ported over. The only issue is when someone calls me my phone doesn'...

Resolved! Paying

Please help I have noticed my bills being really high until it finally dropped that when my granddaughter plays her games and she buys extra tokens and it goes through so how do I stop paying for things all things with my phone please and thanks you

Resolved! Wi-Fi calling

I need to activate Wi-Fi calling but cant

Resolved! Who can I contact with a damaged screen

My device screen has decided to fail on me & it seems impossible to contact anyone on a live chat. As I can’t use the device I can’t call anyone

Resolved! Apple watch

I want to buy my husband an Apple Watch. His mobile is currently on Ee but I wanted to buy the watch on my o2 account. will he be able to connect his mobile and watch together to use if different networks?

Resolved! Data roaming

I have data roaming. Can send and receive emails but cant make or receive calls or texts

Resolved! Lost phone and can't order a new sim

My phone was stolen by a baboon! I am in Zambia. My niece in UK reported it lost to O2 in UK and asked for new Sim to be sent to my address. They told her I had to go on line and order through my account. When I do this under 'swap sim' it tells me t...

Resolved! Pack code

I want a pack code number please

Resolved! Lost phone

Hi I've lost my phone but can't get through to anyone to help me?

O2

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