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Serious Signal Issue

I have serious signal issues at home, I cannot recive call or make calls when at home. Even when I move around around the flat I can be lucky to have one bar signal strenght, even when there is signal, calls will not come through. No matter time of t...

savedline by • Level 1: Joiner
  • 600 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

Moved house and absolutely no O2 signal (Priors Marston, Warks). Nothing for about two miles in any direction. Can’t even log in to my O2 as can’t receive the SMS auth code, so my phone (pay monthly) is useless. What are my options? Thank you.

Excessive Data Usage

Today my monthly contract renewed for another month - I received 5GB of data (per my plan). However, by 10:00am I had allegedly used 4GB(!) of that data despite not using my phone very much. Last month I used 9GB and had to buy a bolt on. Usually, I ...

Alias by • Level 1: Joiner
  • 1688 Views
  • 1 replies
  • 0 kudos

Resolved! E-sim not provisioned

I asked for a sim swap to e-sim on Sunday, was told it would take 24 hours and got the confirmation. Added the e-sim to my iPhone 12 Pro Max and it's constantly showing no connection. In the about section it says it's not provisioned. I'm on my secon...

colinhype by • Level 1: Joiner
  • 2757 Views
  • 1 replies
  • 0 kudos

Mck code

Hi all just swapped my sim to my wife’s old phone and it’s asking me for a Mck code, tried calling o2 (hopeless to ne honest) hoping someone can help

Romast81 by • Level 1: Joiner
  • 1494 Views
  • 5 replies
  • 0 kudos

Resolved! Connection issues

Why can't I make calls even though I had a message saying welcome to Spain roaming I have got Wi-Fi connection at the hotel and can get onto Facebook etc tried phoning the missus who is sitting next to me in the apartmentjust didn't go through and wh...

Resolved! WiFi calling

I can’t get WiFi calling to turn on.I have an iPhone and I’ve gone to the setting and pressed the toggle. However it says I need to contact O2. The O2 website says I need to go to device details on the o2 app. I’ve done that and I when I choose the W...

Isa_Raf by • Level 1: Joiner
  • 797 Views
  • 2 replies
  • 0 kudos

Resolved! Wi-Fi call problems, not getting text messages that not from iphone

I live in the country side with poor mobile reception (though O2 has the best around here) so I rely on Wi-Fi call as I now have super fast broadband. However I never receive the text messages through my Wi-Fi from users that don’t have an Apple iPho...

Eva2 by • Level 1: Joiner
  • 920 Views
  • 3 replies
  • 1 kudos

Using my phone in Spain

Just arrived in Spain and my data not working. Data roaming is turned on… any idea how to resolve this. Thanks

Paul861 by • Level 1: Joiner
  • 1134 Views
  • 3 replies
  • 0 kudos
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