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Forum Posts

Resolved! Can not enable wifi calling on iPhone 11

Hello, I’ve recently moved over to O2 from vodaphone using my iPhone 11. As the phone was not looked I have been able to use o2 straight away. However I have not been successful in enabling wifi calling. Has anybody else had this problem. I am presen...

jlesco by Level 1: Joiner
  • 2460 Views
  • 2 replies
  • 0 kudos

Resolved! Italy Roaming

Hi, Abroad in Italy and can’t use my phone when outside of WiFi. Never been a problem before, I’ve accessed a network here, roaming is on, but not working. My wife is the same, also on o2. Tried usual steps such as manually choosing other networks an...

Resolved! galaxy watch 4

Hello Do I need to keep the wifi and mobile data switched on at all time on my galaxy watch 4?is there better times to switch either or both off at all?

mikey4 by Level 1: Joiner
  • 1696 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 13 pro max- no signal

Hi there I’ve just received my new iPhone 13 promax and a new Sim card I’ve posted and set the phone up but for some reason I’ve not got any bars and can’t make any calls?

Resolved! I would like to cancel charge to phone subscriptions

I have to subscriptions I'd like to cancel this is live career & Microsoft 365 & any other charge to phone services linked to my account then I'd like to pay my bill please

Esso by Level 1: Joiner
  • 587 Views
  • 1 replies
  • 0 kudos

Resolved! Cut off

I've been cut off but paid my bill and still no network

Ian1979 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! No Service

Hi,I have recently received my upgrade and did a Sim Swap Monday evening; however I still have 'No Service' on my phone. How long does it usually take?Thanks, Michelle.

Michy by Level 1: Joiner
  • 805 Views
  • 2 replies
  • 0 kudos

Resolved! Found lost phone

Found lost phone please can it be unbarred 

Shelley2 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos