Get tech support for your O2 issues

Resolved! I have been cut off

I have paid my bill yet I now have no service, my calls etc have been disconnected and it seems my sim has been deactivated. I paid my bill, I can’t call o2 or log in on my o2 app. I have no idea what to do as I cannot call or contact anyone and don’...

Resolved! Change my package

I want to reduce my package

Resolved! Why can’t I get internet when I’m in Greece

I can only access my internet when on WiFi

Resolved! how can i speak to an agent

how do i speak to an agent

Resolved! O2 recycle offer

Hi, I took out the offer on the galaxy fold where I would get an extra £250 for my phone if I traded it in on O2 recycle. The order email shows the offer however all paperwork I've had since only shows the actual recycle amount and nowhere does it me...

Resolved! Outgoing SMS slow to send despite full signal

Recently my outgoing SMS are taking many seconds to send. My signal is full and both incoming and outgoing calls work fine and as far as I know incoming texts are delivered quickly. Please can anyone help?

Resolved! Call Forwarding

There is an issue with the charging port on my phone and the phone is not getting any charge when connected to the charger. The phone has now died. Is there anyway I can set up call forwarding to an alternate number, via the O2 website (due to no lon...

Resolved! contact O2 to enable wifi calling

my phone wants me to contact O2 to enable this Iphone 11

Resolved! Bereavement

I need to speak to someone about my dad contact phone

Resolved! How to add a data plan to a new iphone12

I have just upgraded to an iPhone 12 with 5GB data plan (from an iPhone SE) but it seems not to have added the data plan automatically and won’t connect to mobile data only wifi. I can confirm I have switched mobile data on in settings. When i go int...

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