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Cancelled vigin media package when salesman gave me free o2 simm, then took £432.20p from my account

Sales man from virgin media conned me. Said would give me free o2 sim with package. After reading info found not free over £ 20 extra. Cancelled and made complaint to virgin. Had my bank details. Contacted o2 told them i had been misled and no longer...

Access to my online account!!!

I recently switched to o2 through my Virgin account. Since then I have had nothing but issues trying to access my online o2 account. I have spoken to o2 3 times and it's still not sorted!! I can not sign in and when I try it states my account had not...

Poor signal since switching to O2

A few months ago I took out the Volt deal which included an O2 Unlimited SIM. My current contract with Three is just ending so I have arranged to cancel that and use the O2 one in a bid to save some money. I have kept my existing phone which is a Nor...

Resolved! No sim or QR code for setup

Hey, I have a Google pixel 6 pro but unfortunately I didn’t remember to ask for a SIM card, honestly I thought it would be on the box. Going through setup now and there is an option to scan QR code from network but I don’t have one of these either. I...

Resolved! New sim

Need a new sim,

Resolved! 4g from 5g

I just recently bought Iphone 12 and I had o2 sim in my Xr .how I can upgrade 4g from 5g

Resolved! how do you cancel a bolt since in the app is not permitted

I need steps pleaseI only want the 4gb data bolt now and not to renew again

Resolved! Upgraded not yet connected?

Upgraded my phone yesterday still no service on either phone , when will this be rectified?

Resolved! Repair Centre - Reasonable Time for repair

I have a Motorola Razr 5G that has been off for repair now at SBE UK - Motorola Repair centre since 5th July Phone was brought on 27th January 2021 so within 2 year warranty Booked onto system on 7th July - Fault found with Microphone as reported. Wo...

Not receiving texts

Hi guys I've just got the s22 ultra last Friday swapped my No over to o2 on Monday but since last weekend I've been trying to reset everything up and I'm receiving text from the wife any Account conformation Text to help me get into accounts or reset...

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