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SIM PIN - how do I set one on my new SIM?

More info (Highlight to read)Just joined O2 from a rival. How do I set up a SIM PIN (Galaxy S20 & Android12)? Googling suggests Settings>Biometrics & Security>Other Security settings>1st option Set SIM PIN. My problem is that, under Other Security Se...

Resolved! PAC Code for xxxxxxxxxxx

Hi can you send me a PAC Code for my daughters phone please as she is working now and has bought her own phone with a different supplier [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! Top up sim card

Hi I cannot top up my other SIM card

Resolved! SIM Swap Still Not Working.

I was wondering if anyone had any advice as to anything that I could do to fix a SIM Swap that still isn't working? I created a SIM swap request 36 hours ago and (despite calling O2's Customer Service line, as well as going in to an O2 shop), nothing...

Resolved! Upgrade

Hi I am just wondering I am looking to upgrade my contract to ipad, will I still still keep my original phone sim contract or will that disconnect

Resolved! Wrong address for new phone no house number

I’m very concerned as when I tracked my parcel on dpd app there is no house number in my address, on the o2 app/website it displays my house number.my parcels due to arrive tomorrow.

Resolved! Switching on Wi-Fi call on my O2

Hi, I want to switch on Wi-Fi call and are being directed to My O2 Device details but there is no such menu item in my account.

Resolved! Tablet

Does my tablet have some charge so I can turn it on

Resolved! Can't change my personal details before claiming Gift Card

My personal details when trying to submit info for a Gift Card are outdated.I want to update them but:1. Name fields are greyed out. They look incorrect on the claim page but they are correct on my personal details section of My 02, so I can't fix it...

Resolved! Internet issues in Torbay

For the last few months there has been internet issues on my phone in Paignton and Torquay. It is so bad nothing loads on my phone using the internet. My husband is on o2 and has the same issues. When will this be fixed as we are so annoyed by this a...

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