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Forum Posts

Resolved! PAC

Hi, text PAC to 65075 but couldn't get a code. Can you give me code over here ?

Hyy by Level 1: Joiner
  • 636 Views
  • 2 replies
  • 0 kudos

Resolved! 5g Sim

I am shortly getting an IPhone 14 pro, will I need to order a new sim to get 5g?

s_kingdom by Level 2: Apprentice
  • 847 Views
  • 1 replies
  • 0 kudos

Resolved! Missing 4G Samsung Galaxy S21

Could anyone help with a network issue I am having I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy townNetwork check says network is good, although there was a fult for a few months, which I have be...

Resolved! Phone repair in since 28th August, still not returned

Hi - my phone was dropped in store on 28th August for an in-warranty repair (display not working) and it is still not back with me, latest status as of 09/09 is 'the repair is delayed and awaiting parts' - it took from 28th Aug to 9th Sept to get to ...

maddog by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive text messages

Hi,I recently lost my SIM when I was travelling and ordered a replacement SIM so I would retain the same number for my Pay as You Go O2 Service. Unfortunately since I have used this SIM I haven't been able to send text messages (I can still receive t...

Sam40 by Level 1: Joiner
  • 2448 Views
  • 1 replies
  • 0 kudos

Resolved! No network/poor network

Why is there such a poor signal with 02 presently??? I used to have a great signal with you wherever I went but I am now thinking about moving to another provider. You do not notify anyone when there is an issue and there obviously is, are you going ...

KarenM57 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Why is the Redditch mobile data coverage so bad?

My mobile data has been unusable around my house and surrounding neighbourhood for over 8 months. I cannot play pokemon go on significant chunks of my daily walks any more, or listen to anything on Spotify unless I download it on wifi beforehand. Whe...

Resolved! O2 mobile signal and data poor, ran My Network tests on web/video/speed checker ians very very poor

Hi Team The postcode i am having trouble with is CM3 6NN. Running the MyNetwork tests show incredibly poor results , mega delays on all 3 tests. You cant use the network indoors (wooden bungalow). and barley outdoors I used the app to report a proble...

Spud312r by Level 1: Joiner
  • 1515 Views
  • 5 replies
  • 1 kudos

Resolved! Data not working abroad

I’ve come to Portugal and my account says I should have data abroad and it’s not working