Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Service abroad

Please help I can’t use my phone in ITALY and have an unwell pearent I need to make calls no lady can call in either

Debs28 by Level 1: Joiner
  • 677 Views
  • 3 replies
  • 0 kudos

Resolved! Contacts coming up as Unknown callers randomly

Hi my phone has started displaying a contact as an Unknown caller when they ring me about 80% of the time now! I've checked all phone settings and they seem fine, done a soft reset on phone but nothing really helps! My Question is could this be a 02 ...

GG_66 by Level 1: Joiner
  • 1572 Views
  • 1 replies
  • 0 kudos

Resolved! Active sim card

Can you help me active my sim card if I dont have the old sim card and I cant make a swap

Diana7 by Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Resolved! Historic Call Records

I need to prove that I called someone in 2018 (work related) but don’t know how or if I can access my personal iPhone records from that long ago. I have looked online and the records only seem to go back to the 2020. Can anyone help? Do you think O2 ...

JF43 by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

Apple Watch 112 code

I cannot use my Apple Watch in cellular. I follow the set up in the Watch app but I keep getting an 112 code. O2 refuse to help. I’ve tried everything but they keep telling me to click on set up mobile data! Which I have. I can’t sign it to select an...

New to O2 and Oppo Find

I'm new to O2, having been with Vodafone for many years. My company phone is O2 however so I do have familiarity with the network. I bought two Oppo X5 pros for my wife and I a few months ago and have had nothing but issue, much of it can be resolved...

GerardK by Level 1: Joiner
  • 1335 Views
  • 2 replies
  • 0 kudos

International e sim overseas

Has anyone purchased an e sim overseas to make local calls there eg grab? Going to Vietnam & Cambodia in a few weeks. Want to get an e sim for my new phone (new to O2 also) so that I can make local calls whilst there, and not have to use my U.K. sim....

Jools460 by Level 1: Joiner
  • 2983 Views
  • 6 replies
  • 0 kudos