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Voicemail

Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...

Vimbai by • Level 1: Joiner
  • 16747 Views
  • 3 replies
  • 0 kudos

o2 App

HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.

dfer by • Level 1: Joiner
  • 772 Views
  • 2 replies
  • 0 kudos

Resolved! Pod number

Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it

RM2000 by • Level 1: Joiner
  • 897 Views
  • 2 replies
  • 0 kudos

Resolved! Porting from Virgin Mobile to O2

I have been switched from Virgin Mobile to O2, I was told my number would be ported over as part of the renewal, but has not so I unable to receive calls. How long should this switch take?thanks

Waitey77 by • Level 1: Joiner
  • 665 Views
  • 1 replies
  • 0 kudos

Resolved! bill history

Trying to get hold of my bill history, but cant find it anywhere, contacted support and they gave me instructions but i cant find a side or top menu saying bills ?? any help would be great.

samm1 by • Level 1: Joiner
  • 637 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading Issues

Hi Folks trying to do an upgrade but when I click on contract documentation option in basket it presents a red banner saying something wrong check your personal details.........I do and it says I was born in Jan 1900 !!!! er dont think so :)............

Pies61 by • Level 1: Joiner
  • 569 Views
  • 1 replies
  • 0 kudos

Can't view basic tarrif info or bills

Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...

Resolved! Sim card losing connection with network

HiThe SIM card may be degrading as it often loses connection with the network. I've cleaned it and re inserted it and seems less problematic. Can I order a new SIM card on my current tariff?

Jah54 by • Level 1: Joiner
  • 994 Views
  • 1 replies
  • 0 kudos

Resolved! I can't receive text

I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...

peterives by • Level 1: Joiner
  • 874 Views
  • 3 replies
  • 0 kudos

Resolved! Stac code

Got a stac code from Vodafone, agents on Facebook are useless and don’t reply, and the ask the agent option in the o2 app cuts me off straight away, I also can’t call as I suffer badly with anxiety and can’t call them, can anyone give me advice on wh...

WhatiCall by • Level 1: Joiner
  • 655 Views
  • 1 replies
  • 0 kudos
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