Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi i am currently with O2 but i would like to leave and join another network but keep my number if possible. Please can you help me do this ?
Mid text conversation with someone from my home, so nothing unusual that should impact signal and suddenly getting "message not sent: service not activated on network" Have checked local network, no issues. Restarted phone and put airplan mode on and...
i didnt pay my bill in time and was disconnected but ive paid it now and need my phone connected again
I have just got a galaxy watch 4 and when I am away from my phone I reciebe emails and messages. I am unable to make any calls though and the message says emergency calls only. I have checked the network is set to connect to auto and I have checked t...
After topping up my phone a few days ago (I’m PAYG) the data has stopped working, this has never happened before. I’ve tried turning the phone off and on again, tried switching to airplane mode and back again, nothing is working, what do I do?
Hi, i have lost my sim and i can’t find it anywhere, i would like to order a new replacement sim please!
My new sim isn't working in my new phone, I have no signal and I don't have my old sim so I can't even put that in my new phone. None of the advice to get it working has worked so not sure what to do to make my new sim work ! I have kept the same num...
I was with virgin mobile and now with O2 but sim card won't connect to network
I've just upgraded my phone. I've been sent a 5G sim is this going to allow me to keep my old number?
what does this mean
