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Forum Posts

Ported number from 3 to o2

Hoping someone can help, I have joined o2 from Three mobile and transferred my number over. My o2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also changed to the number I had w...

DA91 by Level 1: Joiner
  • 1226 Views
  • 5 replies
  • 0 kudos

Resolved! Extra data

I received a message that I was offered 20GB extra data But I never received it.

IonV by Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Resolved! Second phone same number

I want to use a dumb phone for some of my time. Is it possible to get a duplicate SIM, or move my SIM card between phones, so that I have this option, whilst only using the one number? Then each day I can choose which phone I wish to use and turn on ...

Signal issues

New issue with phone signal, mast down? Callers can not hear you during phone calls, issue developed in the last month for o2 and Vodafone phones but not Tesco phone

Bea101 by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Resolved! Help

HELPI am in Barbados and can’t make calls need to contact P2 but chat keeps failing and customer service number won’t connect please helpharry

HG123 by Level 1: Joiner
  • 634 Views
  • 2 replies
  • 0 kudos

5G Data not working on Samsung Galaxy S21 Ultra

Hi i have been having an issue with my Samsung Galaxy S21 Ultra 512GB. I have had 5G showing on my phone for quite some time and my phone has been using data whilst it is displayed. However yesterday, I updated my phone and ever since my data stopped...

gurryb93 by Level 1: Joiner
  • 1479 Views
  • 2 replies
  • 0 kudos

Resolved! SAMSUNG Z FLIP PHONE

Hi I've just had a line of light appear up the left hand side and across the fold on my flip phone

Tang7 by Level 1: Joiner
  • 650 Views
  • 2 replies
  • 0 kudos

Resolved! Vodafone customers can’t call me

I moved from Vodafone to o2 last week and used my PAC to keep my number. Since the switch my friends and family who are with Vodafone next work can’t call me it just cuts them off but other networks can. I have called customer service 5 times and the...

Loulou5 by Level 1: Joiner
  • 1190 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

I have recently been in touch with O2 as my phone was not receiving any 2-step verification codes for accessing online accounts (shopping,paypal, banks) after removing sim card eventually it did fix the issue. After it happened again O2 have decided ...

missjt54 by Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos

London Underground Wi-Fi issues

I made this thread here and nobody from O2 ever responded: https://community.o2.co.uk/t5/Tech-Support/London-Underground-Wi-Fi-never-auto-connects-again/m-p/1581964#M26541. The issue remains unresolved, my iPhone will not auto connect to the Tube Wi-...