Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I was sent some photos through a multi media message in Oct 2020 and I forgot to save them onto my phone. I cannot find the message now, can I retrieve it in anyway?
hello! i made the order: [Removed] Unfortunately I don't know when it's coming as I can't see it on my O2 profile and I'm concerned as I need this to be actioned as soon as possible for professional reasons. could you please update me with the state ...
Hi I have a new device and new sim I asked to keep my number but my new sim has a new numberI'm paying for 2 sims I should only b paying for one sim My new one but I should have my old number How do I sim swap
Some advice please I’m getting multiple calls from Ghana. My phone rings just 3 times and stops. I block the caller on my IPhone but it just rings again from a different number. I’ve received in a week or so over 50 calls from different numbers
This is two days now that my service on my phone has been down!!! when out and about i have no service!!! now I’m on the home Wi-Fi it works great but I really need my phone.when the service goes down I don’t receive text messages any messages for th...
Adjustments
WiFi icon greyed out and unable to connnect to WiFi for latest iOS update also Bluetooth not working
I'm confused. I have been with both o2 and Virgin Media for many years. Looking at the renewal of our Virgin Media package recently I came across 'Volt'. Initially I was told by Virgin Media that I could take their Volt Package, including the o2 sim ...
Does leaving a voicemail when a person does not answer show up on an itemised bill as a call please?
I’ve had a letter saying that I’ve to repay all early repayments and that the intention is to cancel the credit agreement. I’ve looked on both my accounts and both bills say paid so is this still going to go ahead?
