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Forum Posts

Resolved! new sim

How do I keep my old number, with my new sim? I have a PAC code.

Su4 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Resolved! Poor Data service...ALWAYS BUSY!!!

In Wales LL22 8PN our mps is always below 4mb...we keep asking for help..but always get the same answer...."This can get busy in this area"....WELL!!!! blow me down, we all use the internet and phones...why do O2 always give this response, and why do...

Dagdv2 by Level 1: Joiner
  • 1114 Views
  • 2 replies
  • 1 kudos

Resolved! Hi. Is anyone familiar with the PUK codes

I cant get into my phone as its asking for a PUK code.a picture of a sim card followed by a message ; Enter the 8 digit PUK.Underneath it says; Emergency.Under that is the keypad and cancel at bottom left but cant do anything with it

Resolved! Lost number

I have currently loss my contacts from my phone and I am trying to locate a number I texted on Sat 3rd of Sept around 1am.

Jen13 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Apple Watch

Hi I got my iPhone 13 and Apple Watch 7 a few week back and carried over my old number which was switched last Monday. I’ve never been able to get a connection on the Watch. It shows on the status as plan 02 but no connection it also shows in the set...

Hodgson by Level 1: Joiner
  • 2445 Views
  • 10 replies
  • 0 kudos

Resolved! Urgent help required - O2 phone repair, possible scam concerned?

Good Afternoon everyone, Apologies for the long post, popcorn ready. I have looked through the forums and has seen several negative experience dealing with the O2 repair center. I am essentially asking someone with quite some knowhow on the processes...

JoshL by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Resolved! STORAGE ON A HUAWEI Y6 2018

Help, I keep getting 'insufficient storage' messages on my phone. I only have 5 photos on it, no gaming apps, just WhatsApp. I have cleaned, defragged what else can I do?

JopalK9 by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Temporary number issue on iPhone 13 after porting

Recently Ported over my phone number of some 25 years or more to O2 from Virgin MediaMy O2 account shows my Ported number, however, I keep getting messages that tell me this number will be used for imessage etcWhen i go into settings the temporary Si...

Tezx by Level 1: Joiner
  • 2280 Views
  • 3 replies
  • 0 kudos

Resolved! Bolt on not reflecting

Good day…Ordered and paid for a bolt on to my current data yesterday… this cost £12 pounds which was taken by O2 gladly. However my benefit of 3GB of data has not been allocated to my bundle!when will this reflect and be corrected? If it isn’t done t...

Davevdb1 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos