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Forum Posts

Resolved! Fraud

Hi I’ve had a call saying I get 40% discount etc from scammers and just like to make sure they can’t access my account

Gm1995 by Level 1: Joiner
  • 618 Views
  • 2 replies
  • 0 kudos

No service after SIM swap & number port

Hi, I hope that somebody on this forum might be able to help me. I recently joined O2 and was sent a physical SIM in the post (after a week delay, due to postal strikes). Anway, I'd picked up an ESIM from an O2 store, hoping to use this and keep my o...

SM2334 by Level 1: Joiner
  • 1469 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot send MMS messages.

Hello. Despite having a 50 MMS Bolt On (49 left to use), and a full 4G mobile network signal with at least 3 bars, as of yesterday I am no longer able to send any MMS messages. I've done a soft network reset, but no results. Can anyone help?

Anno78 by Level 3: Thinker
  • 2367 Views
  • 5 replies
  • 0 kudos

Resolved! premium numbers

Do I pay extra for number beginning 0333? 

Charles6 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

iMessage /FaceTime activation

Hii can’t receive calls or texts and keep getting the same activation message. I have done a reset on network settings, restored the phone, updated and all the other troubleshooting steps. It has been more than 24 hrs. What do I do? I have seen other...

Yvessa by Level 1: Joiner
  • 2984 Views
  • 17 replies
  • 0 kudos

Annoying visual voicemail text

Hi can anyone tell me how to stop this text from 02. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

sam121 by Level 1: Joiner
  • 618 Views
  • 2 replies
  • 0 kudos

Resolved! Phone signal

Hi the last few months my signal is been really bad unless I have WiFi I'm on emergency calls only? Can you help to why the problem my husbands also on 02 and experiencing the same issue

Resolved! Wi-Fi calling

I am desperate, we have NO O2 network and my WiFi calling is not working. It states I have to call O2 to activate it, while it shows in my O2 that it is activated. O2 shop has provided me with a new sims, I have reset the network, switched of my data...

Helena1 by Level 1: Joiner
  • 939 Views
  • 1 replies
  • 0 kudos