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Resolved! Porting problems

I am trying to port my number from a Vodafone business account (leaving company) to a new personal O2 account. My SIM arrived last weekend but I was away so didn’t install until 17:00 Monday. I tried to go through the text porting request process but...

Resolved! galaxy watch 5

hi i have a galaxt watch5 and a galaxy z fold 4 all so when the watch is powerd on i dont hear the sound notification on my phone but when i turn the watch off i hear the notification can any one help Thank You

FYI Porting an e-sim to a new phone

Just to update everyone, it seems O2 have recently improved their process to transfer an esim to a new phone. I phoned today to request a new e-sim pack as described in their help and support pages, and also on this forum.However, it was all done in ...

Unable to port number

I was paying for my sons 02 account. He has now bought a new iPhone from 02 and wants to keep his old number. He bought the phone on the 15th March and we still have been unable to port the number. We have gone to the 02 shop twice now and they have ...

Samsung A53 5G shuts down automatically and now wont restart

Resolved! Unlocking device

So, I’ve asked O2 three times now to unlock my device so I can use it abroad with a sim I’ve bought. No communication on this subject from them. I’m on holiday in Japan and have so far been charged £10 via my holiday bolt on. I can’t use the sim as m...

Resolved! Cannot access app whatsoever, it keeps saying 'o2 isn't available yet for you'

I went to check my tariff for this month on the O2 app, it re-directs me to the login/register page, I've tried logging in to my account on the O2 app, no success whatsoever, it kept saying 'O2 isn't available for you yet', even though I have been a ...

Resolved! Phone number

Does anyone know how I can actually speak to a human at o2?

I can access my O2 online but not on the app

Resolved! O2 Ice charger compatible with O2 X1

Hi Is the O2 X1 charger compatible with O2 ice. Cannot find any O2 Ice chargers - ie lead that connects to bottom of phone is the toughie!! Any help much appreciated.

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