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02 swap.

Just swapped over my number and sim to 02. Phone working ok,dials out,text etc. Phone is not receiving calls or messages goes to answer machine. Switched off answer machine but still not working. Do I need to give more time as swapped about two hours...

Lescro by • Level 1: Joiner
  • 491 Views
  • 2 replies
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Resolved! WiFi Calling on Samsung A22 5G

I received my upgrade phone today and have it up and running. The data transfer was really easy, but when I tried to set up WiFi Calling, I found out that his new phone does not support 4G Calling or WiFi calling. I find this baffling as it’s a new p...

Resolved! SIM cards

I have an O2 SIM card and I wanted to use it on my iPhone 6 but it says SIM not supported please advise

Resolved! Changing email address

So when I upgraded my phone I must have entered my email with one digit wrong. I have since received no communication (obviously) but cannot change it using my phone. I have no laptop or iPad. Any ideas?

Ladylee by • Level 1: Joiner
  • 493 Views
  • 1 replies
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Mobile Data Roaming not working properly whilst in Italy.

Whilst in Italy last week, I had constant issues with my mobile data. On the first day, it worked perfectly, however the rest of the trip was plagued with issues. It mostly would not connect at all, sometimes I could fix it by repeatedly switching on...

Resolved! 5G

Does my SIM only account have 5g?

GCE by • Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Resolved! Final bill

Hi. I'm Alex. I leave O2 and took my number to another company. I got email with final bill. It tells me that I should pay through My O2 but there is no any bill in my account. Could you please clarify how should I pay?

Dynadan by • Level 1: Joiner
  • 568 Views
  • 2 replies
  • 0 kudos

New phone data issue

Hi there, I'm not sure if this is the right forum but here goes. I've got a new phone and I'm keeping my old number - both phones are o2.I'm waiting for my number to transfer over but my new phone doesn't seem to have data despite being on an unlimit...

iFairyx by • Level 1: Joiner
  • 632 Views
  • 4 replies
  • 0 kudos

Mobile Data Plan on Apple Watch

Hi All,I've read through load of threads about issues connecting apple watch to data plan.I've been around in circles with support trying various fixed but i'm still ending up with the 'oops something went wrong' (ref code 14) message when i try to s...

Lamp by • Level 1: Joiner
  • 738 Views
  • 4 replies
  • 0 kudos

Resolved! spend cap

how do i remove a spend cap on pay as you go  

robertm by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos
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