Get tech support for your O2 issues

It’s an absolute joke

I’m abroad in Ukraine I know to keep swallowing money off me every day. I find it impossible to speak to a human being. All I get is a machine that can’t answer my questions and when I do get to the other day and started complaining some guy who coul...

Wifi continually disconnects

Currently on holiday in Australia and reside in U.K. and my connections to any wifi keep on dropping....please help!!!!

Resolved! Parental locks

Hi there I am wanting to taking parental controls off all devices associated with my account..Thankyoukind regardsFaye

Calls to Canada

My calls from the UK to Ontario, Canada (in the 416 area code) work fine. My calls from the UK to British Columbia, Canada (in the 250 area code) do not work. I have several friends in the 250 area code in Canada and cannot reach them.

Resolved! Getting old number moved over

I am new to O2 and was expecting my old number to be moved over from Sky to O2 but this is not happening and cannot get any help on line. Anyone know what I should do ? ?

Service not working Portugal.

I am not sure why, but my service stopped working in Portugal (after working foe a few days). I have data and minutes left, and my husband's phone with identical paygo plan is working well. Can anyone help?

Resolved! Samsung A52 5G

5G wont activate on my phone, I have changed APN, nothing, according to O2 coverage I am sat under a 5G mast, I requestred a 5G ready sim, and still nothing... what needs to be done to activate 5G

Resolved! Poor data connection when out and about

Hello I have unlimited data but when away from my house or Wi-Fi I am unable to use GPS consistently or download picture/songs etc.any ideas on how to improve this please?

Problem receiving Santander and other verification texts after porting

Hi, I've just ported my number from EE and unable to access any if my bank accounts as I can't receive OTP messages from Santander, PayPal etc. I see this has been a problem for other customers. It's very frustrating and would be grateful for any hel...

Number not ported after 15 days

I’ve been waiting 15 days for my Virgin number to port to O2 and have spoken or chatted to O2 support almost every day. Still no solution in sight. Anyone else having this problem and can anyone offer a solution?

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