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Forum Posts

Multiple text messages

At first I don't receive text message & then I keep receiving multiple copies of the same text message, over and over and over. It is so annoying, even so when you have to request a code to enter your bank etc. I have contacted O2 who keep saying the...

Valley by Level 1: Joiner
  • 1010 Views
  • 4 replies
  • 0 kudos

App not working on O2 network

I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...

Resolved! O2 app

Hi, I'm unable to log in into your app. It saying that it can take up to 48h but I have contract with you 2 months now

Resolved! What’s app business account and second sim or esim

Hi there happy Easter everyone just wondered the best way of approaching this :need to set up a what’s app business account so need another number from 02 , I have an iPhone 13 Pro Max , can I get an esim from 02 and still get 20% multisave discount ...

Bordeaux by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Code 14

I have this infamous Code 14 issue. Someone help. Cheers

Muskett93 by Level 1: Joiner
  • 664 Views
  • 4 replies
  • 0 kudos

Resolved! 4G mobile data not working with Samsung A320 and O2 SIM

My Samsung A320 (2017) seems to be in a state, since Feb 2023, where the mobile data doesn't work properly - no icon in top bar with 4G; occasionally it will come up after a while if the signal is strong.I have had a replacement SIM from O2, but that...

irhm by Level 1: Joiner
  • 1257 Views
  • 4 replies
  • 0 kudos

Does it really work with O2 ????

Guys I've just spent the best part of two weeks now trying to get my Samsung watch pro to work with the O2 network I've had so many phone calls so many interactions with O2 and everyone at O2 has said yes the watch is compatible Somehow I don't think...

Ahextall by Level 1: Joiner
  • 1881 Views
  • 4 replies
  • 0 kudos

Transfer existing 02 number to new SIM

I’m an existing 02 pay monthly customer and have been out of contract for a while. Have recently upgraded to a new phone and pay monthly deal. I’ve been sent a new sIM but not sure what I need to do to retain my existing 02 number? I presume once I p...

KirstieJR by Level 1: Joiner
  • 767 Views
  • 3 replies
  • 0 kudos

Can't send picture message with my new iphone SE (1st gen)

I had an iphone 5C that sent picture messages fine, with iOS software 9x.Then I switched to an iphone SE (1st gen), and it won't send picture messages. Software is 15x.Could anyone help?I'm just using all the default settings so I don't understand wh...

Purple456 by Level 1: Joiner
  • 2609 Views
  • 10 replies
  • 0 kudos